Manager, Recruitment Operations
About The Position
We are seeking a Manager, Recruitment Operations to join our Recruitment Strategy & Operations team. This role will lead the operational effectiveness of our global recruitment function. This role is responsible for optimizing processes, systems, and delivering data-driven insights to improve the efficiency, scalability, and quality of our hiring practices. The ideal candidate is a strategic thinker with strong project management skills, a deep understanding of recruiting systems, processes and workflows, and a passion for continuous improvement. This is a key enabling role within the Recruitment team, working cross-functionally with HR, Finance, and IT, among other key stakeholders.
Requirements
- 5–8+ years of experience in recruiting/HR operations and strategy.
- Experience managing ATS platforms (Workday, Greenhouse, Lever, or similar).
- Proven success in optimizing recruiting workflows and implementing scalable operational solutions.
- Proficiency in data analysis and reporting using tools like Excel, Power BI, Asana, or Tableau.
- Strong project management and organizational skills; able to prioritize and manage multiple initiatives.
- Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.
- Knowledge of global recruitment practices.
- Experience in a fast-paced, high-growth, and matrixed organization.
Responsibilities
- Design, implement, and maintain scalable and consistent recruiting processes across geographies and business units.
- Identify bottlenecks and drive continuous improvements in workflows (e.g., requisition approvals, interview scheduling, offer management).
- Establish strategies and operational rigor across key recruitment practices – screening, interviewing, assessment, etc.
- Collaborate on the administration and optimization of the Applicant Tracking System (Workday).
- Partner with HR Operations to troubleshoot system issues, implement upgrades, and improve recruiter and stakeholder experiences.
- Work with HR Operations, evaluate and recommend recruiting technologies (e.g., AI sourcing tools, CRM platforms, scheduling automation).
- Define and monitor key recruiting metrics (e.g., time-to-fill, cost-per-hire, pipeline conversion).
- Collaborate with the HR Data team, build dashboards and reports that provide actionable insights to recruiting leadership and business stakeholders.
- Ensure data integrity and consistency across systems and platforms.
- Develop documentation, toolkits, and training materials for recruiters, coordinators, and hiring managers.
- Lead onboarding and ongoing training for Recruitment systems and processes.
- Promote adoption of best practices across the Recruitment team.
- Collaborate with HRBPs, Finance, Inclusion, and People Analytics to align recruiting operations with workforce planning and strategic initiatives.
- Support vendor management and relationships with background check, scheduling, and sourcing partners.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
