Manager, Recruiting Technology

Express Wash Concepts•Columbus, OH

4d•Onsite

About The Position

The Manager, Recruiting Technology is responsible for the strategy, optimization, administration, and continuous improvement of recruiting systems, tools, and hiring workflows across the organization. This role partners closely with HR, Operations and IT to improve hiring efficiency, candidate experience, recruiting analytics, automation, and top-of-funnel performance. The ideal candidate combines recruiting operations expertise with strong technical aptitude and a passion for process improvement, AI-enabled recruiting solutions, and scalable hiring infrastructure in a high-growth, multi-location environment.

Requirements

Strong knowledge of applicant tracking systems and recruiting technologies, Workday knowledge, preferred.
Ability to optimize recruiting workflows, automations and system integrations to improve hiring efficiency and user experience.
Strong analytical and problem-solving skills with the ability to interpret recruiting metrics, identify trends, and drive data-based decisions.
Experience leading technology implementation, and change management initiatives in fast-paced environments.
Knowledge of AI-enabled recruiting tools, sourcing technologies, and recruiting operations best practices.
Excellent project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously.
Strong communication and collaboration skills with the ability to influence cross-functional stakeholders and translate technical concepts into business solutions.
Bachelor’s degree in Human Resources, Business, Information Systems, or related field preferred.
5+ years of experience in recruiting operations, recruiting technology, HRIS, or talent acquisition systems.
Experience supporting multi-site or high-volume recruiting environments preferred.
Strong knowledge of applicant tracking systems and recruiting platforms.
Experience with workflow automation, reporting tools, and recruiting analytics.
Demonstrated experience leading process improvement and technology optimization initiatives.
Strong project management, communication, and stakeholder management skills.
Advanced proficiency in Microsoft Excel and reporting/dashboard tools.
Experience supporting organizations with distributed field operations or hourly workforce recruiting.
Knowledge of recruiting and candidate journey optimization, preferred.

Nice To Haves

Workday knowledge
Experience supporting multi-site or high-volume recruiting environments
Knowledge of recruiting and candidate journey optimization

Responsibilities

Serve as the primary administrator and strategic owner of recruiting technology platforms, including ATS, scheduling, onboarding and AI tools.
Configure and optimize recruiting workflows, automations, integrations, templates and dashboards.
Lead system enhancements, testing, upgrades, implementations, and vendor management activities.
Partner with HRIS and IT teams to ensure data integrity, security, and seamless integrations between recruiting and HR systems.
Troubleshoot system issues and provide technical support to recruiting and operational leaders.
Evaluate and redesign recruiting workflows to improve speed, quality, scalability, and user experience.
Identify automation opportunities that reduce administrative burden and increase recruiter productivity.
Develop scalable hiring infrastructure to support rapid growth and high-volume recruiting needs.
Research, evaluate, and implement emerging recruiting technologies and AI-enabled solutions.
Lead initiatives related to sourcing automation and screening optimization.
Monitor industry trends and recommend technology enhancements that improve recruiting outcomes and operational efficiency.
Establish governance and best practices for responsible AI use within recruiting operations.

Benefits

Competitive wages
Discretionary year-end bonus
Unlimited Wash Club Membership
Paid vacation
Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program
$1,000/year HSA contribution (with qualifying plan)
401k with up to 4% company match
Up to $5,250 annually for educational reimbursement
Continuous training and development
Clear growth and development opportunities across 130+ locations
A supportive team environment focused on coaching, training, and celebrating wins
Opportunities to give back through community partnerships and EWC Cares
Company-provided uniforms