Manager, Records & Information Management - Global Compliance

Scotiabank•Toronto, ON

1d•Onsite

About The Position

This role supports the implementation and execution of the global Records & Information Management (RIM) Program to facilitate effective and efficient records management across Scotiabank, in accordance with legal, regulatory, and internal business requirements. The Manager, Records and Information Management will work with different business lines, corporate functions, and other stakeholders across Scotiabank’s global footprint.

Requirements

2+ years of banking/financial services experience and/or relevant experience in Records and Information Management, Regulatory Compliance, Operations or process-oriented roles.
Solid understanding of financial institutions is desirable.

Nice To Haves

University degree in Business or Records Management is an asset.
Experience with paper records management requirements and capabilities, including design/implementation and adoption of digitization strategy and supporting BAU processes for both paper records and digitization would be an asset.
Knowledge of records and information management industry standards, best practices, methodologies, and frameworks would be an asset.
Experience and knowledge of change management, communications and learning principles, methodologies, and tools is an asset.

Responsibilities

Support the Senior Manager and Director in progressing the design and implementation of an effective global enterprise-wide RIM Program.
Assist in facilitating RIM program maturity in relation to paper records and digitization in collaboration with Business Line/Corporate Functions, other stakeholders and external vendors.
Support adherence with the Enterprise Retention Schedule across the Bank’s global footprint, and assist with oversight and facilitating ongoing updates to Schedule and supporting documentation to ensure alignment with business, regulatory and legal requirements.
Contribute to the development, maintenance and implementation of RIM related policies, procedures, processes and other supporting documentation to enable RIM Program compliance.
Assist with development and facilitation of plans and reporting on paper records management maturity and policies/procedures/processes, including KPIs/KRIs, key milestones and enable aligned project plan development.
Support the Senior Manager in liaising with professional industry associations/networks including ARMA in order to assess and advise on industry best practices, engage in benchmarking and incorporate learnings into the RIM Program, particularly in relation to paper records management and digitization.
Develop and manage strong relationships with Business Lines and Corporate Functions in support of their efforts to adhere to RIM Program requirements.
Provide advice to Business Lines and Corporate Functions on RIM Program requirements and support resolution of outstanding issues to facilitate their compliance with Program requirements.
Develop and deliver materials for reporting, training, communication and change management activities as required to support RIM program implementation and ongoing execution.
Assist with responses to testing, audit or regulatory inquiries or findings and support remediation.
Support other RIM Program initiatives, including in relation to records inventories, reporting, risk assessment, training and program development.
Assist with other Enterprise Regulatory Programs responsibilities, as required, to fulfill the team’s mandate and comply with Regulatory Compliance Management.
Create an environment in which the team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champion a high-performance environment and contribute to an inclusive work environment.
Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.