Manager, Real Estate Portfolio Administration

Mattress Firm • TX - Virtual, TX

2d • $110,000 - $120,000 • Remote

About The Position

The Manager of Real Estate Portfolio Administration coordinates and administers lease and portfolio activities across Mattress Firm's retail real estate portfolio. The role owns the Company's lease critical date management process, facilitates leadership review of upcoming lease decisions, documents and communicates approved actions, and ensures portfolio initiatives are executed effectively. It is a central coordination point between Real Estate and cross-functional partners supporting renewals, closures, relocations, expansions, and other portfolio actions. The position helps maintain portfolio visibility, meet contractual deadlines, and execute approved real estate decisions in a disciplined manner.

The role also supports special projects and real estate initiatives, develops and improves administration processes and tools, and prepares recurring reporting for Real Estate leadership. It requires professional communication with internal and external contacts and adherence to Company policies, safety procedures, training requirements, and brand standards. The position may support real estate transactions, including location sourcing, LOI preparation, lease negotiations, renewal discussions, and coordination with landlords, brokers, and legal counsel.

Requirements

• At least 3 years of experience in commercial real estate, lease administration, portfolio administration, project management, transaction management, or a related field.
• Experience coordinating projects and managing multiple stakeholders across functions.
• Experience maintaining databases, trackers, reporting tools, or contract administration systems.
• Experience preparing executive presentations and recurring management reports.
• Advanced proficiency in Microsoft Excel and PowerPoint and advanced working knowledge of Microsoft Office applications.
• Strong organizational and project management skills, attention to detail, and ability to manage competing priorities.
• Ability to coordinate complex workflows involving multiple stakeholders and deadlines.
• Strong written and verbal communication, meeting facilitation, documentation, and follow-up skills.
• Ability to synthesize large amounts of information into concise, actionable updates.
• Strong problem-solving and process-improvement mindset; ability to work independently and drive tasks through completion.
• Strong interpersonal skills and ability to build relationships across functions.
• Knowledge of commercial real estate and lease terminology; understanding of lease lifecycle management, including renewals, option notices, relocations, and closures.
• Knowledge of project coordination and business process management principles.
• Legal authorization to work in the United States without sponsorship; proof of eligibility to work is required.

Nice To Haves

• Bachelor's degree in Business, Real Estate, Finance, Operations, Project Management, or a related field; equivalent combinations of education and relevant experience may be considered.
• Experience supporting a large multi-unit retail portfolio.
• Experience supporting lease renewals, closures, relocations, dispositions, or portfolio initiatives.
• Familiarity with lease administration systems, reporting platforms, or portfolio management tools.

Responsibilities

• Own and maintain the retail lease critical date management process, tracking expirations, option notices, termination rights, and other milestones.
• Coordinate the weekly lease decision review process, including agendas, transaction recommendations, supporting materials, and leadership presentations.
• Document leadership decisions, action items, and outstanding issues; maintain portfolio records and update trackers and reporting tools.
• Communicate approved lease and portfolio decisions to cross-functional stakeholders and drive follow-through.
• Manage store closures from approval through execution, including timelines, stakeholder coordination, risk identification, and status reporting.
• Track execution of renewals, closures, relocations, expansions, and other approved real estate initiatives.
• Prepare recurring portfolio reports, dashboards, presentations, and updates for Real Estate leadership.
• Reconcile lease information, transaction activity, and portfolio data across systems and reporting.
• Develop and improve processes, tools, and documentation for portfolio administration, decision management, and cross-functional execution.
• Support special projects and additional real estate initiatives as assigned.
• Complete required training modules and certifications by their due dates.
• Follow safety policies and procedures and Company policies and standards.
• Communicate professionally with internal and external contacts and raise concerns or issues to leadership.
• Execute team member performance improvement plans, progressive discipline, and terminations when appropriate under Company policy.
• Support strategic initiatives, portfolio reviews, and special projects.
• Assist with testing and implementing new systems, reporting tools, and workflow solutions.
• Develop process documentation, templates, and training materials.
• Research and compile portfolio, lease, and transaction history as needed.
• Recommend opportunities to improve operational efficiency and team effectiveness.
• May support real estate transactions, including location sourcing, LOI preparation, lease negotiations, renewal discussions, and coordination with landlords, brokers, and legal counsel.
• Participate in educational opportunities to update job knowledge and take ownership of requests and opportunities to add value.

Benefits

• Career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• On-demand pay.
• Employee discounts on Mattress Firm sleep products and accessories.
• Additional bonus opportunities may be available for eligible leadership and individual contributor roles, at the Company's discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager