Mgr, Radiology

Emory•Atlanta, GA

6d•Onsite

About The Position

The Manager of Radiology provides operational leadership, staff oversight, and system-level coordination to deliver safe, compliant, patient-centered imaging services across multiple locations and modalities. Modalities may include XR, US, CT, MR, NM, breast imaging, IR, vascular ultrasound, and echocardiology. The manager reports to the Director of Radiology Operations or the Director of Operations for the respective service line. The role manages daily operations, workflow, staffing, quality and compliance, performance improvement, resources and budgets, communications, and patient experience. It contributes to policies and procedures that meet regulatory requirements, system-wide goals, and best practices. Travel between operating units and/or Emory-affiliated locations may be required. The work type is in office.

Requirements

High school diploma or equivalent.
At least 2 years of supervisory experience and at least 5 years in hospital imaging services, or a bachelor's degree and 3 years of business experience.
Basic Life Support (BLS) certification.
Operational knowledge of imaging modalities and workflows.
Demonstrated success leading teams and improving performance.
Commitment to regulatory compliance, quality assurance, and patient-centered care.
Effective communication, collaboration, and problem-solving skills.

Nice To Haves

Bachelor's degree in a related field.
At least 7 years of experience, including at least 5 years in a management position.
Clinical background in radiology.

Responsibilities

Plan, organize, and manage daily operations across assigned imaging modalities and locations.
Oversee staff scheduling, work distribution, staffing levels, team assignments, and patient flow.
Identify and implement improvements to workflow, efficiency, and patient experience.
Troubleshoot operational or technical issues and coordinate timely resolution.
Supervise technologists, nurses, and support personnel; orient, train, coach, and evaluate staff; and address performance or conduct issues in alignment with HR policies and department expectations.
Establish and maintain departmental policies, procedures, and protocols that meet regulatory standards.
Ensure compliance with accreditation requirements, including those of TJC, ACR, or IAC, and monitor safety, infection control, and documentation practices.
Lead quality assurance efforts and support consistency in imaging accuracy and patient care.
Track performance indicators for productivity, quality, safety, and patient satisfaction; review performance and implement plans to address deficiencies or optimize services.
Use data and staff input to support continuous improvement initiatives.
Monitor equipment, supply, and staffing resources; assist with annual budgeting and financial planning; identify cost savings; and support equipment maintenance, service contracts, and capital planning as needed.
Facilitate staff meetings and maintain communication across shifts and sites.
Collaborate with physicians, administrative leaders, and peer managers to align operational priorities; engage staff in shared decision-making and teamwork.
Communicate policy updates, departmental goals, and organizational changes clearly and consistently.
Monitor and respond to patient satisfaction data and feedback, address concerns or complaints, and lead initiatives to improve patient comfort, education, and experience.
Contribute to departmental procedures and operational standards, maintain documentation supporting consistency and compliance, and participate in initiatives aligning departmental policy with enterprise strategy.
Travel between operating units and/or Emory-affiliated locations as needed.