Mgr, Radiology

Emory Healthcare•Atlanta, GA

6d•$53 - $63•Onsite

About The Position

The Manager of Radiology provides operational leadership, staff oversight, and system-level coordination to deliver safe, compliant, patient-centered imaging services across multiple locations and modalities, including XR, US, CT, MR, NM, Breast Imaging, IR, vascular ultrasound, and echocardiology. The position manages day-to-day operations, staff scheduling and development, quality and regulatory compliance, performance improvement, resources and budgets, communication, patient experience, and departmental policies and procedures. The manager may travel between operating units and Emory-affiliated locations. The role is in office.

Requirements

High school diploma or equivalent.
At least 2 years of supervisory experience and at least 5 years of experience in hospital imaging services, or a bachelor's degree and 3 years of business experience.
Basic Life Support (BLS) certification.
Operational knowledge of imaging modalities and workflows.
Demonstrated success leading teams and improving performance.
Commitment to regulatory compliance, quality assurance, and patient-centered care.
Effective communication, collaboration, and problem-solving skills.

Nice To Haves

Bachelor's degree in a related field.
At least 7 years of experience, including at least 5 years in a management position.

Responsibilities

Plan, organize, and manage daily operations across assigned imaging modalities and locations.
Oversee staff scheduling, work distribution, and patient flow.
Identify and implement improvements to workflow, efficiency, and patient experience.
Troubleshoot operational or technical issues and coordinate timely resolution.
Supervise technologists, nurses, and support personnel; ensure adequate staffing and coordinate team assignments across locations.
Orient new hires and ensure they are trained to perform safely and competently.
Coach staff, provide feedback, conduct performance evaluations, and address performance or conduct issues in alignment with HR policies.
Establish and maintain departmental policies, procedures, and protocols that meet regulatory standards.
Ensure compliance with accreditation requirements, including those of TJC, ACR, or IAC.
Monitor safety protocols, infection control practices, and documentation compliance.
Lead quality assurance efforts and ensure consistency in imaging accuracy and patient care.
Track KPIs for productivity, quality, safety, and patient satisfaction; review performance and identify improvement opportunities.
Develop and implement plans to address deficiencies and optimize services, using data and staff input to sustain improvements.
Monitor equipment, supply, and staffing resources for cost-effectiveness; assist with annual budgeting and financial planning.
Identify cost-saving opportunities without compromising quality or safety, and support equipment maintenance, service contracts, and capital planning as needed.
Facilitate staff meetings and maintain communication across shifts and sites.
Collaborate with physicians, administrative leaders, and peer managers to align operational priorities.
Engage staff in shared decision-making and foster teamwork.
Communicate policy updates, departmental goals, and organizational changes clearly and consistently.
Monitor and respond to patient satisfaction data and feedback; address concerns and complaints promptly and empathetically.
Lead initiatives to enhance patient comfort, education, and overall experience, promoting a patient-centered culture focused on safety, courtesy, and quality.
Contribute to departmental procedures and operational standards, ensuring policies reflect regulatory requirements, system-wide goals, and best practices.
Maintain documentation supporting consistency and compliance across operational sites and participate in aligning departmental policy with enterprise strategy.