Manager, Quality

Menasha Corporation•Coleman, MI

14d

About The Position

The Manager, Quality ensures customer and business requirements are met by promoting employee engagement, managing the plant Quality Management System (QMS), ensuring compliance with the ORBIS QMS, and driving continuous improvement. The role oversees customer complaint resolution, customer and organizational problem-solving, product and process trials, capable production processes, quality-system execution, performance reporting, problem-solving initiatives, documentation, standard work, and companywide QMS improvement. The position also ensures the Management Review Schedule is followed and records are retained.

Responsibilities

Ensure timely resolution of customer complaints through execution, facilitation, continuous follow-up, communications, and/or re-work, including on-site work.
Communicate and solve problems with customers and the organization as needed.
Manage product and process trials for new products, existing molds, material trials, and improvement projects.
Develop capable production processes for new and existing products using Process Flow Diagrams, PFMEAs, Control Plans, SPC, Standard Work, Gage R&R, and gage development activities.
Drive execution, maintenance, improvement, and training related to local process ownership, the ORBIS production system, Quality Plan, process capability, calibration, internal and cross-plant audits, corrective and preventive action, and DMS.
Monitor, analyze, and report performance metrics to local and corporate stakeholders.
Lead and promote problem-solving and continuous improvement using the CAPA system, designed experiments, Six Sigma/Lean methodologies, and other problem-solving methodologies.
Maintain documents according to Document Management System and retention requirements.
Drive development and application of standard work across plant and production activities.
Drive companywide improvement of the QMS, including internal audits, third-party audits, customer complaints, risks, and opportunities.
Ensure the Management Review Schedule is adhered to and records are retained.