Manager, Quality

Textron•Slidell, LA

About The Position

The Quality Manager is responsible for establishing, implementing, and sustaining the systems, processes, and standards needed to ensure product and process quality across the facility. The role provides strategic and hands-on leadership for continuous improvement, regulatory and customer compliance, and effective quality management throughout the product lifecycle. The Quality Manager partners with cross-functional teams, leads internal and external audits, and drives corrective and preventive action to improve performance, reduce risk, and strengthen operational excellence. The position oversees quality systems and certification readiness, product and process quality, quality data and reporting, continuous improvement, and supplier quality. It also leads and develops the quality team, reports quality performance and risks to leadership, and promotes quality, accountability, and engagement across the organization.

Requirements

Bachelor’s degree in Engineering, Quality, Business, or a related field.
At least 2 years of leadership experience in quality management within a manufacturing environment.
Technical expertise in quality systems, product development processes, and manufacturing operations.
Experience developing and executing quality-related procedures, methodologies, and business systems.
Strong project management skills and ability to operate effectively within budget guidelines.
Excellent written, verbal, and presentation skills, including the ability to communicate with internal teams, suppliers, and customers.
Results-oriented, with a strong sense of urgency and personal commitment.
Leadership and visionary skills to drive results and persuade management on quality priorities.
Ability to communicate across the organization with internal and external customers.
Decisive and confident communication style; open and candid, with the ability to energize others.
Experience building strong and dependable teams.
Skill in using project management tools and establishing business systems and process flow.
Ability to drive change in products, processes, and organizational culture.

Nice To Haves

Textron Six Sigma Green Belt or Black Belt certification preferred.

Responsibilities

Develop, implement, and maintain quality systems, procedures, and standards for product development, manufacturing, and customer satisfaction.
Ensure compliance with the Quality Manual, customer requirements, governing standards, and applicable certifications.
Oversee facility quality certification processes and maintain audit readiness.
Manage internal audit programs and ensure findings are addressed through effective corrective and preventive actions.
Work with external auditors, suppliers, and customer representatives to ensure quality systems are effective and concerns are resolved.
Ensure quality requirements are defined, communicated, and incorporated into engineering, manufacturing, and supplier processes.
Support design and development through concurrent engineering, ensuring processes are robust, documented, and risk-managed.
Establish process control, inspection, testing, and continuous improvement methods that meet internal and customer expectations.
Oversee calibration standards and documentation for mechanical and electrical test equipment.
Develop and maintain quality metrics and reporting to measure performance, identify trends, and highlight improvement opportunities.
Analyze quality data to promote best practices, reduce variability, and mitigate risk.
Lead root-cause problem solving and ensure durable corrective action is implemented.
Champion continuous improvement initiatives and support Lean and Six Sigma activities.
Establish and maintain supplier quality requirements, including purchasing reviews, performance monitoring, and issue resolution.
Collaborate with Supply Chain to qualify suppliers and ensure adherence to specifications and quality standards.
Report quality performance, risks, and improvement initiatives to leadership.
Build and lead a collaborative quality team, providing coaching, mentorship, and development opportunities.
Partner across departments to align quality priorities, resolve issues, and support operational goals.
Promote a quality mindset, accountability, and engagement throughout the organization.
Drive change in products, processes, and organizational culture.
Operate within the boundaries of the Textron Business Conduct Guidelines.