Manager-Quality Engineering
About The Position
Microchip Technology Inc. is seeking a Quality Manager to provide strategic Quality leadership across site, customer, manufacturing, and supply-chain operations. This role involves managing and developing Quality Assurance teams, ensuring compliance with MIL-PRF-19500, ISO9001, AS9100, MIL‑PRF‑38534, and other industry standards, and driving continual improvement across multiple functions. The position oversees quality systems, customer quality, manufacturing quality, reliability, and process development activities while fostering a culture of operational excellence and learning. Microchip offers a unique opportunity to be part of a global organization with a strong culture of trust, empowerment, respect, diversity, and communication, supporting employee growth and stability with unlimited career potential.
Requirements
- Four-year degree in Mechanical, Electrical, or related Engineering discipline; or 10+ years equivalent experience in manufacturing or quality.
- 7–10+ years of quality engineering experience in a manufacturing environment.
- 3–5+ years of supervisory or management experience leading quality teams.
- Proven experience applying Six Sigma, 8D, and root cause methodologies.
- Experience with LEAN tools and strategies (e.g., 6S, waste reduction).
- Strong understanding of QMS development and maintenance for ISO9001 and AS9100.
- Experience with MIL-PRF-19500 and MIL-PRF-38534 site certification and product/process qualifications.
- Full understanding of audit processes: planning, preparation, execution, reporting, and follow-up.
- Data analysis and statistical aptitude.
- Experience with ERP system such as Microsoft Dynamics Axapta.
- Strong verbal and written communication skills.
- Excellent analytical and problem-solving abilities.
- Ability to work independently and manage multiple priorities.
- High attention to detail and commitment to quality.
- Proof of US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3).
Responsibilities
- Lead, manage, and develop Quality Engineering, Quality Control, and Inspection teams at the Lawrence, MA site.
- Mentor, train, and coach quality and manufacturing personnel to build technical capability and high-performance culture.
- Monitor and implement KPIs, and other key product/process indicators.
- Report quality performance, risks, and product issues to senior leadership.
- Interface with the DLA (Defense Logistics Agency) on all certification, qualification, and reporting activities.
- Develop, maintain, and continually improve the site Quality Management System.
- Ensure ongoing compliance with MIL-PRF-19500, ISO9001, AS9100, MIL‑PRF‑38534, and other relevant industry standards.
- Maintain site Quality Management Plan (QMP), Lab Suitability, TRB management, Axapta part data, document control, and records management processes.
- Coordinate and support internal audits, process audits, and external customer or certification audits.
- Manage customer Failure Analysis requests, including root cause analysis, 8D creation, and implementation of corrective/preventive actions.
- Serve as primary contact for customer quality concerns, site visits, and quality-related escalations.
- Engage with customers to gather product feedback and implement control plans to address customer needs.
- Support manufacturing operations through in-process inspections, MRB fault analysis, CAPA, and awareness training.
- Lead root cause investigations and drive effective corrective and preventive actions.
- Monitor and evaluate internal production processes to ensure product and process quality.
- Conduct first article assessments/test plan reviews.
- Support evaluation of new materials and products.
- Manage MRB activities.
- Support New Product Introduction (NPI) activities, including Quality Plans, Key Characteristics (KC), and risk identification (FMEA).
- Collaborate with Process Engineering to develop and implement new processes, documentation, and personnel training.
- Manage part qualification activities with the DLA.
- Promote a culture of continual improvement through communication and training on quality initiatives.
Benefits
- Competitive base pay
- Restricted stock units
- Quarterly bonus payments
- Health benefits that begin day one
- Retirement savings plans
- Industry leading ESPP program with a 2 year look back feature
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What This Job Offers
Job Type
Full-time
Career Level
Manager
