Manager, Quality Assurance

Nidec Motor CorporationEast Syracuse, NY

About The Position

The Manager, Quality Assurance is a mid-level management role responsible for ensuring that products, processes, and systems consistently meet defined quality standards, regulatory requirements, and customer expectations. This role focuses on prevention-focused quality assurance through robust systems, controls, and governance rather than end-product inspection alone. The Manager, Quality Assurance leads quality assurance activities for a defined scope, which may include a plant, business unit, product line, or functional area. The role develops and executes tactical and operational QA plans aligned with enterprise quality strategy, ensuring effective prevention, compliance, and continuous improvement. This position manages quality assurance professionals and serves as a key advisor to leadership on quality system effectiveness, audit readiness, and quality risk mitigation. The role typically reports to a Director of Quality, Regulatory Leader, or Operations Leader.

Requirements

  • Bachelor’s degree in Engineering, Quality, Manufacturing, or related field required
  • Typically 7 or more years of progressive experience in quality assurance, quality systems, or regulated environments
  • Prior people management or QA leadership experience required
  • Strong knowledge of quality assurance systems, audits, and compliance requirements
  • Experience leading CAPA, risk assessments, and preventive quality initiatives
  • Proven ability to lead teams and deliver results through others
  • Demonstrated capability to manage moderately complex quality and regulatory challenges
  • Strong analytical, problem‑solving, and decision‑making skills
  • Ability to influence cross‑functional partners and senior stakeholders
  • High level of integrity, rigor, and prevention‑oriented mindset

Nice To Haves

  • Master’s degree or professional certification (CQE, CQA, Six Sigma Black Belt) preferred

Responsibilities

  • Lead development, implementation, and maintenance of quality assurance systems and procedures
  • Ensure effective document control, change management, and quality governance practices
  • Maintain alignment with internal quality policies and external regulatory standards
  • Ensure compliance with applicable regulatory, industry, and customer QA requirements
  • Lead preparation for and response to internal, customer, and regulatory audits
  • Manage corrective and preventive action (CAPA) processes and verification of effectiveness
  • Identify quality risks through audits, data analysis, and process reviews
  • Proactively implement preventive actions to reduce quality incidents and nonconformances
  • Support risk assessments for new products, process changes, and suppliers
  • Partner with Operations and Engineering to ensure quality is built into processes and designs
  • Support development and maintenance of control plans, standards, and validation activities
  • Oversee investigation and resolution of systemic quality issues
  • Drive moderate to significant improvements in quality assurance effectiveness and maturity
  • Define and track QA KPIs such as audit results, CAPA effectiveness, and compliance trends
  • Support Lean, Six Sigma, or other improvement initiatives through a QA lens
  • Partner with Manufacturing, Supply Chain, Engineering, Regulatory, and Customer teams
  • Support new product introductions, changes, and transfers from a QA perspective
  • Influence alignment on quality priorities and prevention-focused decision‑making
  • Manage and develop quality assurance staff through coaching, performance management, and development planning
  • Establish staffing and capability plans to meet compliance and quality system needs
  • Provide input and authority for hiring, promotion, and reward decisions in alignment with company guidelines
  • Communicate quality system performance, risks, and improvement plans to leadership
  • Prepare and present QA metrics, audit outcomes, and compliance updates
  • Influence adoption of a strong quality culture and accountability across the organization
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