Manager, Quality Assurance

LASSONDE PAPPAS AND CO INC•Upper Deerfield Township, NJ

9d•$123,000 - $154,000•Onsite

About The Position

The Quality Assurance Manager reports to the Plant Manager and is based out of our Seabrook, New Jersey location. This individual will be responsible for managing and executing the adherence to the quality of the product, product safety, and production-related issues, including the oversight of others involved in these operations. Supervises and coordinates the activities of assigned staff engaged in quality and sanitation.

Requirements

Bachelor’s degree (B.A. /B.S.) from a four-year college or university; or two or more years related experience and/or training; or equivalent combination of education and experience.
5-8 years experience in QA/Food with experience in a manufacturing environment.
Experience with managing direct reports is required.
Must have a technical understanding of food safety including manufacturing, quality, HACCP, and GMP operations.
Must have SQF, HACCP, and PCQI certifications
Must have a strong ability to apply basic statistical concepts to problem solving and root cause analysis, and the ability to manipulate data in spreadsheets.
Good written and verbal communication skills are a requirement.
Must possess sufficient analytical skills to use laboratory equipment.

Nice To Haves

Knowledge of microbiology and formulation of products is preferred.
Experience in the food/beverage industry
Professional certifications in quality (e.g., ASQ) are preferred
Experience managing customer, USDA, FDA, Organic and SQF audits
Experience in report writing
Must possess excellent organization and time management skills because this is a high-paced high-issue job.
Must be detail-oriented and have the ability to multi-task
Proven organizational skills
Ability to direct, coach, and train others.
Consultative, influential, strategic thinking and problem-solving skills.

Responsibilities

Manage the daily operations of the department including following the basic production scheduling, work assignments, employee supervision, counseling, employee safety, and administration of company policies and procedures.
Prepare written performance evaluations and counsel employees as needed.
Resolve any employee issues and document disciplinary actions and performance recognition on all employees in their area.
Manage the sanitation department support their role and facilitate with the production and warehouse departments to maintain cleanliness throughout the plant.
Follows up with the master sanitation schedule determines if gaps exist in the process and makes corrective actions to improve the process.
Interface and effectively work cross-functionally with other individuals and departments in the organization including but not limited to Maintenance, Production, Supply Chain, Warehouse, and Finance.
Ensure employees comply with established standards and counsels and disciplines as appropriate.
Reinforce that GMP, HACCP, Food Safety, Food Security, Safety Rules, Work Rules, and company policies and procedures are followed.
Oversee document review of all Food Safety & Quality reports.
Manage customer audits, 3rd party audits, FDA audits, USDA audits, Organic audits, and SQF audits with a focus on Food Safety, Quality, and pest control programs.
Act as the contact for the plant as it relates to audit corrective actions.
Work in accordance with the Corporate QA manager on consumer complaints.
Review and perform trend analysis to determine the root cause for each consumer complaint.
Determine when to place the product on hold and when to disposition the product from hold.
Act as the point person for product recalls.
Ensure financial performance in the department including labor and materials budget.
Monitor and ensure the quality of the product produced from the beginning of the process to the end.
Ensure the completion of employee training, including but not limited to the validation and verification of all other SQF-related programs.
Oversee any sanitation-related procedures, while providing supervision to the sanitation employees
This role will be required to taste test products as needed, up to a couple of ounces per test.
Performs other related duties as required and assigned.