Manager, Quality Assurance

Government of Alberta•Edmonton, AB

11d•CA$102,329 - CA$137,705•Onsite

About The Position

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. Technology and Innovation is responsible for making innovation and technology the driving force behind Alberta’s economic growth and diversification. The Digital Design and Delivery (DDD) division within the Ministry of Technology and Innovation (TI) leads the development of the next generation of digital public services for the GoA. DDD partners with other departments to deliver products, platforms and services that are better, faster and easier, through modern user-centered agile processes. DDD offers potential candidates a unique opportunity to work on meaningful challenges that transform government and positively impact Albertans. The Platforms Branch helps Government of Alberta product teams deliver digital products and services more effectively by providing shared platform capabilities, reusable components, and common data services.

Requirements

A university degree in a related field (e.g., Computer Science, Information Technology, Business, Social Sciences, Public Administration), supplemented by four (4) years of progressively responsible, related experience.
Experience leading QA delivery, including test planning, defect management, privacy, accessibility, release readiness, and quality oversight to support secure, inclusive, and reliable cloud-based, shared-services platform, or enterprise product delivery environments.
Experience leading QA teams and coordinating testing workstreams in matrixed environments with product, delivery, development, security, and operations partners.
Experience modernizing QA practices through test automation, continuous testing, AI-enabled tools, and defining measurable quality success criteria.
A cover letter clearly demonstrating relevant quality assurance leadership, delivery management experience, and competencies tailored to this position.

Nice To Haves

Experience building quality dashboards, metrics frameworks, or reporting practices that turn service data, user feedback, defect trends, and test results into actionable delivery insights.
Experience enabling platform consumers through QA guidance, service onboarding, reusable test approaches, cross-team dependency management, and support for common data or internal developer-facing services.
Experience supporting quality practice adoption through stakeholder engagement, test guidance, communication materials, operational handoff, and continuous improvement of QA processes.

Responsibilities

Lead a QA delivery team of 9-15 staff and contingent labor, setting direction, priorities, standards, and expectations for effective quality delivery.
Translate platform roadmaps and release priorities into clear QA delivery plans, including scope, sequencing, dependencies, risks, trade-offs, and readiness criteria.
Establish consistent testing practices, quality standards, reusable test assets, and common measures that support reliable, secure, accessible, and reusable platform capabilities.
Advance automated testing, AI-enabled quality practices, continuous testing, and quality engineering strategies to improve coverage, efficiency, and long-term platform reliability.
Provide leadership, coaching, and operational oversight to support QA team performance, professional growth, workload management, and delivery effectiveness.
Advise leadership on quality risks, release readiness, defect trends, testing priorities, and delivery decisions to support branch planning and cross-government coordination.
Work with Delivery Managers, product teams, architects, operations, and security partners to align test planning, quality gates, release timelines, and platform deliverables.