Manager, Quality (SAPB)

Boston Beer Company•Breinigsville, PA

3h•$102,000 - $163,000•Onsite

About The Position

The Quality Manager is responsible for leading Brewery Quality, Food Safety, and Regulatory programs and processes at our Brewery. The position holds a key role on the Brewery Leadership Team and must be skilled at identifying opportunities, using data to drive decisions, cross-functional influence, and collaboration. This includes development, maintenance, and improvement of the Food Safety Program and Quality Systems, including pre-requisite programs, sanitation, GMP's, HACCP, allergen control, QC Programs, traceability, non-conformance management, auditing, recall, analytical and microbiology lab management, etc. The ideal candidate will be outgoing, flexible, energetic, results-oriented, be a bit off-centered, and passionately develop people and processes.

Requirements

10+ years of Quality experience with 5+ in a managerial role
Experience with statistical evaluation of production data, control charts, etc.
Experience with batching, blending, and fermentation
Knowledge of quality management, total quality concepts, statistical analysis, and process control
Experience with Microsoft Office Suite and statistical analysis programs
Experience managing analytical and microbiology laboratories
HACCP Certified
PCQI Certified

Nice To Haves

Experience in a GFSI implementation and or maintenance, SQF preferred
Experience in Food & Beverage, ideally in the alcohol industry

Responsibilities

Provide quality leadership and support for a 24/7 Brewing, Distilling, Blending, and Packaging Operation
Coach, mentor, teach and develop team members to be the next leaders
Ensure the Brewery operates within compliance with all local, federal, and industry regulations, including FDA, TTB, and local regulations
Monitor Food Safety and Quality performance using metrics, KPIs and develop improvement strategies
Protect product safety, quality, and integrity using data, statistics, and sound decision-making
Develops and analyzes performance data and charts against defined parameters, including reporting and improvement against KPI's
Includes ensuring tests and procedures are properly understood, carried out, and evaluated. Presents this data to key stakeholders to drive alignment and action
In partnership with other department heads, be responsible for implementing and auditing process control points to ensure abnormalities are identified and resolved
Verify QA and QC Procedures are understood and performed accordingly
Develop SOP's and guide training to improve efficiency and reduce the risk of quality failures
Lead the internal audit program and facilitate external audits
Maintain certifications such as Kosher and ensure label declarations are met
Track consumer complaints and use them to develop improvement opportunities
Active and proficient participant in daily taste panel and developing Beer, Spirits, and Beyond-Beer Flavor evaluation skills
Responsible for ensuring maintenance and calibration of all lab equipment, including field lab instruments
Incoming ingredient and material inspections, including auditing of proper documentation
Lead, develop and evaluate assigned staff. Provide direction through training, coaching, and evaluation of team to meet goals. Mentor staff and assures staff have appropriate knowledge and training
Establishes departmental goals, policies, and procedures in alignment with BBC policies
Routinely identify process improvements and implements changes as needed
Manage laboratories following Good Laboratory Practices (GLP's)
Maintains awareness of the business context and company profitability, including budgetary control issues