Quality Manager

Miraclon Corporation•Weatherford, OK

2d•Hybrid

About The Position

The Quality Manager is responsible for leading and maintaining the site Quality Management System (QMS) in compliance with ISO 9001:2015, ensuring product quality, regulatory compliance, and continuous improvement across manufacturing operations. This role drives data-driven decision-making, oversees quality assurance and control activities, manages supplier quality, and leads cross-functional teams in resolving quality issues through structured problem-solving methodologies.

Requirements

Minimum 5–8 years of experience in Quality Assurance/Quality Control in a manufacturing environment.
Experience managing audits and Quality Management Systems.
Strong knowledge of ISO 9001:2015 standards and implementation.
Experience with root cause analysis, CAPA, and continuous improvement methodologies.
Proficiency in data analysis and statistical tools (Excel, Minitab).
Data-driven decision making and analytical thinking
Leadership and team development
Strong communication and cross-functional collaboration
Problem-solving and process improvement
Attention to detail and compliance focus

Nice To Haves

Bachelor’s degree in a technical or scientific discipline
Knowledge of chemical or manufacturing processes

Responsibilities

Maintain and improve the site Quality Management System in alignment with ISO 9001:2015 standards.
Ensure compliance with documented information requirements (Clause 7.5), including document control, records retention, and revision management.
Lead internal and external audit preparation, execution, and follow-up, ensuring timely closure of findings.
Develop, review, and approve SOPs, work instructions, and quality procedures.
Perform Pareto analysis on defects, nonconformances, and yield data to identify high-impact improvement opportunities.
Analyze quality metrics and trends using statistical tools (e.g., Excel, Minitab) to support decision-making.
Present quality performance, risks, and improvement initiatives to leadership during reviews.
Drive continuous improvement efforts using structured methodologies (e.g., Six Sigma, DMAIC).
Lead and facilitate root cause investigations using methodologies such as 5 Whys, Fishbone diagrams, and fault tree analysis.
Develop and implement Corrective and Preventive Actions (CAPA) for internal and external quality issues.
Verify effectiveness of corrective actions and ensure sustained resolution.
Prevent recurrence of nonconformances through systemic improvements.
Oversee the control and disposition of nonconforming materials.
Manage investigation and resolution of customer complaints, including communication and reporting.
Coordinate cross-functional teams to address quality issues and implement corrective actions.
Lead supplier quality initiatives including qualification, performance monitoring, and corrective actions (SCARs).
Collaborate with suppliers and purchasing to improve incoming material quality.
Oversee incoming inspection and testing to ensure compliance with specifications.
Partner with engineering, operations, R&D, and supply chain to resolve quality issues and improve processes.
Support new product introductions, process changes, and validation activities.
Facilitate problem-solving discussions and quality improvement initiatives across departments.
Supervise, mentor, and develop quality team members.
Provide training and guidance on quality standards, inspection methods, and problem-solving techniques.
Promote a culture of continuous improvement, accountability, and engagement.
Ensure ongoing readiness for customer, regulatory, and certification audits.
Identify quality risks and implement mitigation strategies aligned with ISO risk-based thinking.
Monitor key performance indicators and implement proactive actions to reduce defects and variation.