Manager, Quality Assurance

Verano•Rocky Hill, CT
•Onsite

About The Position

The Quality Assurance Manager manages facility quality assurance activities in accordance with company policies, principles, and procedures. The role reviews departmental operational processes, systems, assets, and methodologies and develops strategic and tactical operational plans aligned with company objectives and strategies. The position is full-time, first shift, Monday through Friday, with a stated salary of $70,000 annually.

Requirements

  • BS/BA degree strongly preferred, or an equivalent combination of education and work experience.
  • At least six years of Quality Assurance or Quality Control experience; laboratory testing focus is preferred.
  • Three years of experience in management or leadership roles.
  • Experience working with, developing, implementing, and managing QA/QC programs, including risk assessments, documentation and evaluation of controls, and issue management, including execution of Corrective Action Plans.
  • Good judgment, initiative, attention to detail, drive for change, ability to obtain organizational support, build ownership and commitment, make tough decisions, and develop others.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
  • Ability to work independently with minimal supervision.
  • Team player with the ability to build productive business relationships.
  • Ability to identify complex problems and review related information.
  • Must be at least 21 years of age.
  • Must be able to successfully register with the state’s cannabis commission as an agent.
  • Must be able to comply with all laws, regulations, and policies associated with the industry.

Nice To Haves

  • Laboratory testing focus in Quality Assurance or Quality Control experience.

Responsibilities

  • Oversee quality assurance activities in accordance with policies, principles, and procedures.
  • Drive the department to achieve and surpass goals and objectives, maximizing output and minimizing cost.
  • Direct and implement SOPs, methods, policies, and objectives to advance the department, increase productivity, and ensure regulatory compliance.
  • Conduct inspections and audits of facilities, processes, internal controls, and training programs for the market.
  • Ensure quality, safety, GMPs, and ISO standards are followed.
  • Use Lean Manufacturing tactics, including Six Sigma, to identify and implement processes, technologies, and systems that improve product quality and operational effectiveness and efficiency.
  • Manage department budgets and prepare financial analysis reports for the Senior Operations Manager.
  • Develop and implement cost-reduction strategies, including improvements to workflow, project timing, and production costs involving labor, materials, capital investments, facilities, engineering, equipment, operations, and inventory.
  • Use KPIs to monitor, adjust, reward, and optimize company operations performance.
  • Partner with Compliance to meet regulatory standards, including requirements for document records and inventory counts.
  • Lead quality staff training and development in accordance with company policies and business objectives.
  • Partner with Human Resources to manage the department workforce.
  • Manage employee schedules, timecard records, work hours, and vacation requests.
  • Complete employee evaluations.
  • Use internal tracking systems, ERP, and QMS to support consistent products and quality control.
  • Create a culture focused on fulfilling the company’s mission, vision, and values.
  • Lead inclusively and engage associates in a manner that supports company strategy and retention.
  • Build credibility as a collaborative developer of solutions to business challenges.
  • Maintain job knowledge by staying aware of new regulations, participating in educational opportunities, reading professional publications, maintaining networks, and participating in professional organizations.
  • Perform other related duties and responsibilities as required or assigned.
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