Manager, Project Management

Capital One•Richmond, VA

About The Position

Manager, Project Management Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. The Finance Products & Delivery Systems (FPDS) Product organization manages a portfolio of business-critical products that transform how Capital One operates and supports the broader Finance organization and enterprise. Embedded within FPDS Product is a high-impact team of project managers driving small to large-scale initiatives aligned with our product portfolio. This team also ensures the cadence and standards of our Product Ecosystem and operating model are flawlessly executed within their local portfolio. We are seeking an innovative, bold project leader who takes ownership of outcomes, navigates ambiguity, and effectively collaborates with diverse stakeholders across varying priorities.

Requirements

Bachelor’s Degree or military experience
At least 4 years of end-to-end Project Management or Product Management experience leading cross-functional strategic or technical initiatives
At least 3 years of experience with Agile or Waterfall or Hybrid methodologies
At least 2 years of experience using Google Suite (Sheets and Slides) or Microsoft (Excel and PowerPoint)

Nice To Haves

Master’s Degree or MBA
5+ years of Program Management, Project Management, or Product Management experience
2+ years of experience in leading cross-functional teams within an organization
2+ years of experience in Process Management
PMP (Project Management Professional), Lean, Agile, Six Sigma, Prosci Change Management or Business Process Management certification
2+ years of change management experience

Responsibilities

Plan, design, manage, and execute strategic and tactical project plans to ensure on-time delivery across the full product lifecycle.
Maintain project governance and documentation, including project plans, RAID logs, and key artifacts, adapting structures to meet changing requirements.
Leverage analytical skills and sound judgment to manage project scope, timelines, dependencies, and budgets.
Build strong, trust-based relationships across all organizational levels to ensure accountability and commitment delivery.
Communicate complex project updates, risks, and strategic recommendations concisely to senior leadership and cross-functional teams.
Utilize a collaborative, solutions-oriented approach to align stakeholders with competing priorities.
Act as the primary liaison to the Product Operations team, ensuring product leaders are prepared and aligned for organizational-wide deliverables.
Partner with Product Leaders to identify, design, and implement local process improvements that enhance ways of working and elevate the team experience.
Identify operational bottlenecks and establish scalable, standardized business processes across the organization.