Manager, Project Management (IC)

CVS Health•Work At Home-Florida, MS

1d•$54,300 - $159,120

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Collaborates with the plan sponsor implementation team to gather and analyze client requirements, assist in developing implementation plans, and work with internal departments to ensure the successful execution of implementation projects. Interacts directly with plan sponsors, addresses inquiries, and provides guidance during the implementation process, contributing to the overall success of plan sponsor onboarding.

Requirements

5 to 7 years of Reporting experience
5 to 7 years of Group Renewal experience, which includes Plan Benefit Year, Administrative Service Agreements, Stoploss
3 to 5 years experience with Salesforce software and the insurance renewal process
3 to 5 years health insurance- group based plan benefits experience
Adept at problem solving and decision-making skills
Adept at growth mindset (agility and developing yourself and others) skills
Adept at execution and delivery (planning, delivering, and supporting) skills

Nice To Haves

DG experience
Tableau experience
Meritain Ready Data experience

Responsibilities

Facilitates and oversees the management of Renewal process and programs, ensuring successful implementation, execution, and delivery.
Participates and Advises on Weekly Case Calls to review complex cases in Salesforce
Facilitates mutually beneficial relationships with members of Client Management, serving as a primary point of contact throughout the Renewal process.
Coaches team members with training and education sessions to ensure successful adoption of Renewal process and case requests.
Confers with internal and external stakeholders to gather and analyze requirements, identify potential risks, and develop mitigation strategies.
Defines regular status updates to stakeholders, addressing and escalating any concerns or issues that may arise, for swift resolution.
Determines process improvements and best practices to enhance the efficiency and effectiveness of the Renewal process.
Delivers leadership and mentorship to the implementation team, fostering a collaborative and high-performing work environment.
Expected to complete an additional 20% Salesforce Cases and Group Renewals above team average.