About The Position

The Manager, Project Management - Fresh Foods Operations supports strategic initiatives for the Sam's Fresh business onsite at Sam's Club Headquarters in Bentonville, Arkansas. The role partners with merchants, operations leaders, field teams, and cross-functional stakeholders to drive project execution, process improvement, training, and operational excellence from planning through implementation. It supports project profitability, scope management, and on-time delivery in close collaboration with the Senior Manager, Project Management. The position requires building scalable processes, developing documentation and standard operating procedures, analyzing business needs, and influencing stakeholders across teams. It also handles vendor management and payment tracking, project and client compliance, scope and budget support, vendor-spend forecasting and variance analysis, project communications, and continuous improvement of project operations. Candidates with retail, CPG, fresh-foods, or operational experience are relevant; internal candidates with Sam's Club initiative, business transformation, reporting, automation, or process-improvement experience are encouraged to apply.

Requirements

  • High school diploma or GED required; a bachelor's degree is preferred.
  • At least 3 years of relevant professional experience; 5 or more years is preferred.
  • Strong technical skills and hands-on experience with Salesforce, Microsoft Office (Word, Excel, and Outlook), Power BI, other data-visualization tools, and business productivity tools.
  • Strong financial acumen and analytical skills.
  • Exceptional attention to detail and organizational skills.
  • Clear, concise communication skills.
  • Effective time management and ability to multitask.
  • Critical thinking, resourcefulness, and a proactive mindset.
  • Ability to work independently as a self-starter.
  • Ability to manage complexity and balance the needs of multiple stakeholders.
  • Ability to thrive in a fast-paced environment.
  • Strong relationship-building and collaboration skills.
  • Ability to sit for extended periods, typically 6 or more hours per day; use a computer, keyboard, and mouse for prolonged periods; lift and carry light items, typically 20 or more pounds; occasionally reach, bend, or stoop to access files or office materials; maintain focus during extended desk-based work; follow clear directions; and perform repetitive motions such as typing and clicking throughout the day.

Nice To Haves

  • Bachelor's degree.
  • Five or more years of relevant professional experience.
  • Experience supporting Sam's Club initiatives, business transformation, reporting, automation, or process improvement (encouraged for internal candidates).
  • A track record of delivering cross-functional projects and measurable business results (for external candidates).
  • Understanding of retail, CPG, fresh foods, or operational environments.

Responsibilities

  • Partner with the Buyer to set up vendors according to client and Mosaic requirements.
  • Facilitate vendor payments, document and track payments, and coordinate with Legal, the Buyer, Accounts Payable, and CST to resolve payment and other inquiries.
  • Own the Oracle Fusion system as a Purchase Order Requisitioner.
  • Manage project compliance in Salesforce, including budgets, project time assignments, and approvals.
  • Approve Concur travel and expense items and manage internal P-card compliance, including payments and coding.
  • Understand client MSA financial and legal compliance requirements; develop new client MSA compliance guides and compile project-specific legal and financial compliance documentation requirements.
  • Maintain a clear understanding of project scope and client budgets.
  • Support the Senior Project Manager in maintaining project critical paths and deadlines and educating stakeholders on client requirements and ways of working.
  • Support project budget development in partnership with Client Management and Production.
  • Track project spend using the standard Mosaic tracker, including personnel and out-of-pocket expenditures.
  • Manage forecasts for vendor-related project expenses and recommend and communicate ongoing variance analysis.
  • Provide historical project data when applicable.
  • Coordinate, lead, and recap internal project status meetings, including kickoffs, status updates, financial reviews, and post-project reviews.
  • Communicate critical-path progress to project stakeholders.
  • Collaborate with internal departments and support continuous improvement in project-operations ways of working.
  • Support the Senior Project Manager in creating and implementing departmental tools and templates.
  • Contribute to the agency's culture, vision, and direction.
  • Perform other duties as assigned.
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