Manager, Project Management LCS, USA

C0001225248P•Brookfield, WI

23d•Hybrid

About The Position

We are seeking a Manager, Project Management, LCS USA (Life Cycle Services) to join our Metso USA team. The Manager, Project Management LCS leads the execution of long-term parts and services contracts including consignment inventory management. This role ensures timely parts delivery, meets customer expectations, and fulfills contract obligations across safety, quality, schedule, and budget targets. Key responsibilities include stakeholder communication, relationship management with customers, suppliers, and internal teams, and oversight of regional LCS Contract Managers to ensure performance and compliance. This position is mainly located in York, PA, Mesa, AZ, or Brookfield, WI, but we are happy to offer flexible working arrangements. This position could include up to 25% travel.

Requirements

Must be fluent in English (speaking, reading and writing).
Solid SAP (S4 HANA) fluency and experience is required.
Must possess a valid driver's license and the ability to obtain and maintain a valid passport.
Fundamental knowledge of commercial and legal terms and conditions.
Regularly required to perform in office environment, use hands and fingers; reach with hands and arms; and effectively communicate with others. Must be comfortable communicating in shop/plant environments.

Nice To Haves

Experience in project execution serving mining or other heavy equipment industries preferred
Project management certification, PMP or other professional degree is preferred
Salesforce experience is preferred
Previous managerial experience is preferred, but not required
Knowledge of Metso equipment and services is an asset
Ability to understand engineering drawings is a plus
Strong leadership skills with a bias for action and the ability to motivate teamwork
Autonomous, capable of making decisions, work with minimum supervision
Polished customer relations and good interpersonal relations skills

Responsibilities

Have direct supervisor responsibility for (4) LCS contract managers.
Manage LCS, LTSA, consignment contracts, repair contracts, and major field service projects using Metso’s global processes and project management practices.
Ensure projects meet safety, quality, schedule, budget, and customer expectations.
Handle SAP (S4 HANA) functions including purchase orders, requisitions, invoicing, cost tracking, and job closeout.
Lead internal and external project meetings to align objectives.
Develop and maintain project schedules in coordination with customer, site account manager, engineering, technical sales support, repairs and field service teams.
Collaborate with technical teams to design tools and procedures needed for project execution.
Provide technical support and prepare proposals for additional work outside original scope.
Oversee full lifecycle of service contracts—from sales and negotiation to execution and renewal.
Serve as primary customer contact, fostering strong relationships and managing scope changes.
Monitor project costs, approve supplier invoices, manage lessons learned, and drive continuous improvement.
Collaborate with sales and technical sales support teams to maintain monthly sales forecast.
Oversee project cost and revenue reporting and month end invoicing, collaborating with finance and accounting when needed.