Manager Project Management - Labs

Thermo Fisher Scientific • Highland Heights, KY

3d • Remote

About The Position

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
This is a fully remote role supporting our Global Central Laboratories. We welcome applicants from all locations within the US. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening.
As a Manager of Project Management, you’ll ensure achievement of project management group objectives through leadership and development to meet the needs of the business. You'll advise on project management issues and identifies areas within Project Management for development and efficiencies in performing tasks, liaise with major sponsor's operational personnel, and manage all project related activities internally and with external vendors. Additionally, you may act as Project Manager for key studies and a back-up for the Associate Director PM when required.
In this position, you’ll play a critical role in shaping how work gets done by guiding project strategy, resolving escalations, and identifying opportunities to improve processes, scalability, and overall efficiency.
A Day in the Life:
Manages and motivates project management staff. Recruits, trains, develops, and assesses employees' performance. Writes, evaluates, amends and deploys procedures and SOPs in global alignment. Monitors SOP and key task compliance.
Serves as chief liaison between sponsor and all PPD internal departments performing the required tasks during the conduct of the study. Controls, manages and delegates day-to-day activities during the course of the clinical trial to resolve any issues and answer queries.
Conducts regular face-to-face client meetings and continuously addresses client concerns and interprets needs in order to increase client satisfaction
Manages client and/or program level oversight and relationship to pro-actively address needs, expectations and modifications across similar studies.
Establishes and advocates high-level of customer service for clients and programs to support continued service and growth of relationship.
Plans and supports work flow of team members. Performs as a mentor and trainer, identifies and coaches on areas for development and efficiencies in performing tasks. Authors, reviews, revises and implements relevant procedural documents.
Serves as a back-up for the Associate Director PM, when needed and advises on action plans.

Requirements

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years) or equivalent and relevant combination of education, training, & experience
• 1+ year of leadership responsibility
• Strong verbal, written and presentation skills
• Solid Microsoft Office skills for analysis and presentation of data
• Critical thinking skills to support quality decision making
• Advanced knowledge of project management theories, principles and best practices relating to lab operations
• Strong attention for detail orientation and compliance with procedures and policies
• Effective client relationship management skills
• Strong supervisory and management skills with ability to work effectively at all levels
• Proficient in problem solving and prioritizing
• Strong analytical and quantitative skills
• Ability to multi-task and handle pressure
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to pass a comprehensive background check, which includes a drug screening.

Nice To Haves

• Central lab leadership strongly preferred
• May require travel. (Recruiter will provide more details.)

Responsibilities

• Manages and motivates project management staff.
• Recruits, trains, develops, and assesses employees' performance.
• Writes, evaluates, amends and deploys procedures and SOPs in global alignment.
• Monitors SOP and key task compliance.
• Serves as chief liaison between sponsor and all PPD internal departments performing the required tasks during the conduct of the study.
• Controls, manages and delegates day-to-day activities during the course of the clinical trial to resolve any issues and answer queries.
• Conducts regular face-to-face client meetings and continuously addresses client concerns and interprets needs in order to increase client satisfaction.
• Manages client and/or program level oversight and relationship to pro-actively address needs, expectations and modifications across similar studies.
• Establishes and advocates high-level of customer service for clients and programs to support continued service and growth of relationship.
• Plans and supports work flow of team members.
• Performs as a mentor and trainer, identifies and coaches on areas for development and efficiencies in performing tasks.
• Authors, reviews, revises and implements relevant procedural documents.
• Serves as a back-up for the Associate Director PM, when needed and advises on action plans.

Benefits

• Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager