Manager, Program Management Office

Pacific Gas And Electric Company•Oakland, CA

1d•$140,000 - $238,000•Hybrid

About The Position

The Manager, Program Management Office (PMO) provides strategic, operational, and organizational leadership for PG&E’s Business Energy Solutions organization. Reporting directly to the Director of Business Energy Solutions, the role leads the PMO function to support organizational effectiveness across an organization of more than 120 people through strategy execution, performance management, business planning, analytics, governance, training, continuous improvement, and operational excellence. The manager defines and executes the long-term vision for the PMO, aligns its work with enterprise priorities, and develops the systems, processes, data capabilities, and organizational infrastructure needed to support a high-performing, customer-focused organization. The role leads a team of 5–8 Program Managers and Analysts supporting BES sectors, segments, leadership, and enterprise initiatives. It also advises BES leadership and regularly interfaces with executives, regulatory stakeholders, and strategic customers. This is a hybrid position, working from a remote office and an assigned work location based on business needs or company requirements. The assigned location will be within PG&E’s Service Territory and agreed upon by the successful candidate and hiring leader. The position is eligible for PG&E discretionary incentive compensation programs. The stated Bay Area salary range is $140,000–$238,000, with a midpoint of $189,000; the amount offered depends on factors including skills, education, credentials, experience, market value, and geographic location.

Requirements

Bachelor’s degree in Business, Engineering, Finance, Economics, Organizational Leadership, Public Administration, or a related field, or equivalent experience.
Eight or more years of leadership experience in program management, business operations, strategy, consulting, analytics, organizational effectiveness, or related disciplines.
Valid California Class C driver’s license, or equivalent.

Nice To Haves

Experience leading cross-functional teams, strategic initiatives, and complex organizational programs.
Experience developing executive presentations, business cases, and strategic recommendations.
Experience managing budgets, forecasts, and business performance metrics.
Demonstrated people leadership experience, including coaching and developing professional staff.
Master’s degree in Business Administration, Engineering, Public Policy, Organizational Development, or a related field.
Program Management Professional, Lean, Six Sigma, Agile, or related certifications.
Experience supporting customer-facing organizations or utility operations.
Experience with regulatory, financial, or operational planning processes.
Experience leading large-scale transformation, organizational effectiveness, or change management initiatives.
Advanced analytical, business intelligence, and data visualization capabilities.

Responsibilities

Develop and maintain the multi-year strategic roadmap for the Business Energy Solutions organization.
Partner with BES leadership to establish annual business objectives, priorities, operating plans, and performance goals.
Translate enterprise and customer strategies into actionable programs, initiatives, and measurable outcomes.
Lead strategic planning to align organizational resources, investments, and capabilities with future business needs.
Advise leadership on emerging risks, opportunities, trends, and organizational priorities.
Facilitate long-range workforce planning, capability development, and organizational maturity initiatives.
Establish and lead a Program Management Office supporting organization-wide initiatives and priorities.
Oversee the PMO portfolio and delivery of strategic programs, customer initiatives, operational improvements, and transformational efforts.
Create governance frameworks, operating rhythms, and accountability mechanisms that support execution.
Align sectors, segments, and support functions to achieve organizational objectives.
Monitor program performance, remove barriers, and manage dependencies and risks.
Lead complex cross-functional initiatives with operational, customer, financial, and regulatory impacts.
Lead organizational data strategy, reporting, analytics, and business intelligence capabilities.
Establish key performance indicators, dashboards, and performance frameworks for leadership decision-making.
Use data to identify trends, risks, opportunities, and performance gaps and drive operational improvements.
Ensure consistent reporting of business results, operational performance, customer outcomes, and strategic initiatives.
Oversee analytical support provided by Technical Business Analysts and PMO resources.
Lead continuous improvement using Lean principles and operational excellence methods.
Advance organizational maturity through process standardization, governance, performance management, and capability development.
Identify and implement efficiencies that improve productivity, service delivery, customer experience, and employee engagement.
Facilitate enterprise change management and organizational transformation initiatives.
Establish best practices and operational disciplines across the BES organization.
Develop and oversee organizational training strategies, onboarding programs, and capability-building initiatives.
Ensure employees and leaders have tools, resources, and knowledge necessary for success.
Create sustainable knowledge management and documentation practices.
Partner with leadership to identify skill gaps and workforce development opportunities.
Lead PMO budgeting, resource planning, forecasting, and financial management activities.
Support regulatory filings, business cases, operational reporting, and executive-level analyses.
Maintain appropriate governance, controls, compliance, and documentation across the organization.
Partner with Finance, Regulatory, and enterprise support functions to drive business outcomes.
Evaluate investments and resource allocations to maximize organizational effectiveness and customer value.
Prepare and deliver executive-level presentations, business reviews, recommendations, and strategic updates.
Represent the Director of Business Energy Solutions in leadership forums, meetings, and stakeholder engagements as needed.
Provide executive decision support through analysis, insights, and strategic recommendations.
Build trusted relationships with senior leaders and influence outcomes through collaboration and credibility.
Support high-profile customer, regulatory, and enterprise engagements.
Lead, coach, and develop a high-performing team of Program Managers and Technical Analysts.
Set clear expectations, accountability, and development opportunities to drive performance and engagement.
Foster innovation, continuous improvement, collaboration, and customer focus.
Build organizational capabilities to support future business priorities and strategic growth.
Develop succession plans and talent pipelines for critical PMO functions.