Manager, Program Management Office (PMO)
About The Position
The Global Operations Strategy and Program Management Office team plays a critical role in ensuring IDEXX delivers high-quality products to customers on time and without disruption. By driving operational excellence, cross-functional alignment, and disciplined execution, this team supports IDEXX’s broader commitment to efficiency, compliance, and continuous improvement across a global operations network. This is a high-impact leadership opportunity where you will shape how strategic initiatives are executed across Global Operations. You’ll influence business performance by driving complex, cross-functional programs while developing a team of project managers. As a player-coach, you will translate enterprise priorities into actionable plans, partner closely with senior leaders, and help ensure the successful delivery of initiatives that support on-market products, operational transformation, and long-term growth.
Requirements
- Bachelor’s degree (required)
- People management experience leading project managers or similar roles (required)
- Experience managing both projects and large-scale programs (required)
- Strong coaching and mentoring skills, with a passion for developing others (required)
- Comfortable operating in a player-coach capacity, balancing leadership with hands-on execution (required)
- Ability to lead complex, cross-functional initiatives and drive results across multiple stakeholders (required)
- Experience interacting with senior leaders and influencing across an organization (required)
- Skilled in project management methodologies, including planning, risk management, and execution tracking (required)
Nice To Haves
- Ability to understand complex technical product portfolios and translate them into actionable plans (preferred)
- Technical background that supports understanding of products and operations (preferred)
- Bachelor’s degree in Engineering, STEM, or a related field (preferred)
- Master's degree in Project Management or Business Administration (preferred)
Responsibilities
- Lead and develop a team of 5–6 project managers, providing coaching, mentoring, and performance guidance to support their growth and success
- Directly manage and execute complex, high-priority projects and programs while overseeing team deliverables
- Drive execution of strategic initiatives across Global Operations, ensuring alignment with business priorities and measurable outcomes
- Partner with senior leaders and cross-functional stakeholders to define scope, establish priorities, and maintain accountability for results
- Monitor project timelines, risks, and milestones to ensure initiatives stay on track and deliver expected outcomes
- Foster strong collaboration across Operations, other business segments, and executive leadership
- Identify opportunities to improve execution, strengthen processes, and enhance operational effectiveness
- Provide clear, concise updates to leadership on progress, risks, and business impact
- Help shape team priorities and ways of working to support evolving business needs
Benefits
- Base salary: $155000 - $175000 annually (with flexibility dependent on skillset and experience)
- Annual cash bonus opportunity
- Performance-based merit increases
- Day-one health, dental, and vision coverage
- 401(k) with 5% company match
- Generous paid time off
- 10 paid holidays per year
- Gym benefits
- Financial support
- Employee stock purchase program
- Pet insurance
- Wellness resources
- Mental health resources
- Volunteer paid days off
- Foundation donation matching
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What This Job Offers
Job Type
Full-time
Career Level
Manager
