Manager, Program Management Office (PMO)

Idexx • Westbrook, ID

1d • Hybrid

About The Position

As a Manager, Program Management Office (PMO), you will provide strategic leadership while guiding a team of 5–6 project managers and directly leading complex initiatives. This role is based in Westbrook, ME, and is a hybrid position with a minimum expectation of 2 days per week onsite. The Global Operations Strategy and Program Management Office team plays a critical role in ensuring IDEXX delivers high-quality products to customers on time and without disruption. By driving operational excellence, cross-functional alignment, and disciplined execution, this team supports IDEXX’s broader commitment to efficiency, compliance, and continuous improvement across a global operations network. This is a high-impact leadership opportunity where you will shape how strategic initiatives are executed across Global Operations. You’ll influence business performance by driving complex, cross-functional programs while developing a team of project managers. As a player-coach, you will translate enterprise priorities into actionable plans, partner closely with senior leaders, and help ensure the successful delivery of initiatives that support on-market products, operational transformation, and long-term growth.

Requirements

• Bachelor’s degree (required)
• People management experience leading project managers or similar roles (required)
• Experience managing both projects and large-scale programs (required)
• Strong coaching and mentoring skills, with a passion for developing others (required)
• Comfortable operating in a player-coach capacity, balancing leadership with hands-on execution (required)
• Ability to lead complex, cross-functional initiatives and drive results across multiple stakeholders (required)
• Experience interacting with senior leaders and influencing across an organization (required)
• Skilled in project management methodologies, including planning, risk management, and execution tracking (required)

Nice To Haves

• Ability to understand complex technical product portfolios and translate them into actionable plans (preferred)
• Technical background that supports understanding of products and operations (preferred)
• Bachelor’s degree in Engineering, STEM, or a related field (preferred)
• Master's degree in Project Management or Business Administration (preferred)

Responsibilities

• Lead and develop a team of 5–6 project managers, providing coaching, mentoring, and performance guidance to support their growth and success
• Directly manage and execute complex, high-priority projects and programs while overseeing team deliverables
• Drive execution of strategic initiatives across Global Operations, ensuring alignment with business priorities and measurable outcomes
• Partner with senior leaders and cross-functional stakeholders to define scope, establish priorities, and maintain accountability for results
• Monitor project timelines, risks, and milestones to ensure initiatives stay on track and deliver expected outcomes
• Foster strong collaboration across Operations, other business segments, and executive leadership
• Identify opportunities to improve execution, strengthen processes, and enhance operational effectiveness
• Provide clear, concise updates to leadership on progress, risks, and business impact
• Help shape team priorities and ways of working to support evolving business needs

Benefits

• Base salary: $155000 - $175000 annually (with flexibility dependent on skillset and experience)
• Annual cash bonus opportunity
• Performance-based merit increases
• Day-one health, dental, and vision coverage
• 401(k) with 5% company match
• Generous paid time off
• 10 paid holidays per year
• Gym benefits
• Financial support
• Employee stock purchase program
• Pet insurance
• Wellness resources
• Mental health resources
• Volunteer paid days off
• Foundation donation matching

What This Job Offers

• Job Type: Full-time
• Career Level: Manager