Manager, Professional Services Projects

AspenTech•Medina, MN

11d

About The Position

AspenTech is a global software leader whose Digital Grid Management software suite helps power and utilities companies control, optimize, and manage complex energy networks. The Manager, Professional Services Projects leads a team of Project Managers responsible for executing customer projects across the Digital Grid Management portfolio. The role combines people leadership, project governance, operational excellence, and customer engagement to ensure projects are delivered safely, on time, within budget, and with strong customer satisfaction. The manager provides direction to project teams, establishes project management best practices, promotes consistent execution, and supports the professional development of Project Managers. As part of the delivery organization, the role works closely with Services, Engineering, Sales, Finance, and Customer Success to achieve business objectives and deliver customer value. The position is eligible for bonus or variable incentive pay and includes a comprehensive benefits package for eligible employees. The stated base salary range is $117,500 to $146,900.

Requirements

Bachelor's degree in business, Finance, Engineering, Computer Science, or a related field.
10 or more years of project management, program management, or professional services experience.
3 or more years of people leadership experience managing project managers, technical teams, or customer-facing delivery organizations.
Demonstrated experience managing complex, highly technical customer projects and project portfolios.
Strong understanding of project management methodologies, including scheduling, risk management, budgeting, and resource planning.
Experience with Microsoft Project and project planning methodologies such as PERT and CPM.
Strong leadership, communication, stakeholder management, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced, customer-focused environment.
Ability to travel up to 10%.
Must be legally authorized to work in the United States; the employer will not provide sponsorship for work authorization now or in the future.

Nice To Haves

Experience managing project delivery teams within software, utility, energy, industrial technology, or automation industries.
Electrical utility industry experience, including ADMS, EMS, DMS, OMS, SCADA, or grid modernization projects.
International project management experience and understanding of global business practices and cultural considerations.
Engineering degree, preferably in Electrical, Computer, Systems, or a related discipline.
PMP certification or equivalent project management credential.
Experience leading organizational transformation, process improvement, and operational excellence initiatives.

Responsibilities

Monitor project execution, identify risks, resolve escalations, and maintain alignment with customer and business expectations.
Oversee a portfolio of customer projects, including execution, financial control, and customer satisfaction.
Ensure project plans, schedules, budgets, and resource allocations are developed, maintained, and managed effectively.
Oversee contract and scope change management processes.
Manage project financial performance, including revenue forecasting, margin management, cost controls, and resource utilization.
Collaborate with customers and executive stakeholders to build relationships and support successful project outcomes.
Work with leadership on project delivery strategies, resource planning, and operational priorities.
Partner with cross-functional teams to improve delivery efficiency, quality, and customer experience.
Lead, coach, mentor, and develop Project Managers and foster a high-performance, customer-focused culture.
Support talent development through performance management, succession planning, hiring, and career growth initiatives.
Promote continuous improvement and support organizational growth and scalability.