Manager, Production - Food Manufacturing

Sysco•Chicago, IL

13d•$80,200 - $120,200•Onsite

About The Position

The Production Manager is responsible for all aspects of the Production and Production Warehouse departments at multiple locations and serves as the key contact for IT and technical issues. The role creates, monitors, and manages expense and capital budgets, leads associates, and oversees employee engagement. The position primarily works in a manufacturing environment and requires a presence across all shifts. Travel is required, including periodic overnight travel for production launches, company events, staff meetings, training sessions, and vendor fairs. Evening and weekend work may be required depending on business needs.

Requirements

High school diploma or GED required.
At least 7 years of production and/or manufacturing experience in a food environment, including at least 2 years leading a team.
Excellent verbal and written communication, interpersonal, and professional interaction skills.
Ability to coach, present information, respond to questions, and work constructively with management, other departments, customers, suppliers, and third-party agencies.
Ability to mentor and develop individuals and teams, lead discussions and meetings, collaborate, delegate effectively, and work within a team structure.
Strong organizational and project-management skills, including planning, prioritizing, executing multiple initiatives and deadlines autonomously, and adjusting priorities as needed.
Ability to manage large, complex projects and use time effectively.
Customer-service skills, including responding promptly to service requests and following up as needed.
Problem-solving skills, including timely issue resolution, information gathering and analysis, and development of alternative solutions.
Sound judgment, willingness to make decisions, and ability to make timely decisions.
Professionalism, tact, ability to react well under pressure, and follow-through on commitments.
Attention to detail and accuracy.
Ability to understand and consistently, objectively, and promptly execute relevant policies and procedures.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook) and scheduling software.
Detailed knowledge of ERP and WMS systems.
Strong understanding of financial reports.
Ability to understand and work with relational databases.
Ability to sit, stand, walk, use hands and fingers to operate a computer keyboard and mouse, and use a telephone to talk and hear; frequent sitting and reaching with hands and arms; and occasional lifting of up to 20 pounds.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Must maintain a valid driver's license and proof of automobile insurance as required by Sysco.
May need to use a personal vehicle for business travel, which may involve long periods of sitting.

Nice To Haves

Bachelor of Science in Business Management preferred.
HACCP and GMP certifications preferred.
Bilingual English/Spanish skills are a plus.

Responsibilities

Develop and maintain production plans to ensure orders are completed on time.
Determine headcount requirements and labor utilization needed to achieve production and business goals.
Schedule equipment and team resources to support production plans.
Track component yield rates and ensure actual results meet or exceed business goals.
Manage work-order maintenance, ensuring work orders are audited and closed in the appropriate fiscal periods.
Set departmental performance metrics, ensure they support business goals, and benchmark them using internal and external resources.
Develop and monitor annual department budgets; plan and manage resources to achieve budget goals while delivering required output; track expenses against budget and keep expenses aligned with budget goals.
Direct, coordinate, and monitor daily activities and performance standards for Production and Production Warehouse departments to ensure compliance with company policies, procedures, quality standards, and safety requirements.
Coach and develop supervisors and teams in balancing productivity, quality, and customer service.
Maintain a positive and safe work environment; oversee employee relations and participate in staff selection, performance and compensation evaluations, corrective action, and terminations as necessary.
Establish performance goals, monitor progress, and provide feedback; manage performance through motivation, delegation, development, mentoring, and conflict resolution.
Take timely corrective action in accordance with company policy.
Develop, provide, or coordinate training as needed and consult with Human Resources as appropriate.
Conduct regular department meetings to foster engagement, communicate policy and procedure changes, address concerns, encourage idea-sharing, and solicit improvement suggestions.
Order or procure materials and services as needed.
Serve as the key IT, telecom, and systems contact for the business unit.
Identify and implement areas for improvement in each department.
Maintain a presence and availability across all shifts.
Promote and maintain workplace safety by directing safety training and generating and reviewing Standard Operating Procedures.
Coordinate emergency response or crisis management activities.
Coordinate with the Safety Department on training, associate observations, preferred work methods, accident investigations and root-cause analysis, and routine safety inspections.