Manager, Production Controller Operations

Chewy•Houston, TX

3d•Onsite

About The Position

The Manager, Production Controller Operations develops data-driven operational plans for Outbound, Inbound, Replenishment, and Inventory Control, aligning execution with company goals and targets. The role leads prior-day and pre-shift planning, tracks operational trends and metrics, develops local data-recording and interpretation technologies, validates cost inputs with Finance, and benchmarks performance across shifts, weeks, and comparable sites. The manager coordinates with network teams and warehouse operations, supports daily flow and floor leaders’ root-cause analysis, and drives audits, process optimization, and continuous improvement using PMBOK, DMAIC, and Lean methods. The role owns facility Inventory Control operations, including inventory and quality metric analysis, action-plan development with the regional FC Quality team, count accuracy, adjustments, research compliance, VLCU execution, and damage reduction. The manager owns EOQ/EOP SOX compliance, WBR, and Weekly RDR Review, creates bottom-up plans to VCPU targets, adjusts and monitors labor plans, and leads the inventory control team. The position is based in Houston, Texas, requires 10% domestic travel, and supervises one Production Control Area Manager.

Requirements

Bachelor’s degree in Supply Chain Management, Finance, Business Administration, or a related field and 5 years of experience as a Supply Chain Manager or in a related position/occupation; alternatively, a master’s degree in one of these fields and 2 years of related experience.
Experience or coursework in operations management principles for designing, managing, and improving processes to align supply and demand, increase efficiency, and meet service-level objectives.
Experience or coursework in supply chain systems and functions, including procurement, forecasting, inventory control, transportation, and reverse logistics.
Experience or coursework in conformance quality control, performance quality improvement, and DMAIC frameworks.
Experience or coursework in warehouse processes involving inventory receiving, storage, reconciliation, adjustment processing, and fulfillment execution.
Experience or coursework analyzing inventory data and applying forecasting, optimization, and simulation techniques to improve inventory control and reduce error.
Experience or coursework in project management practices, including task definition, budgeting, scheduling, variance tracking, and team coordination using software tools.
Experience or coursework with warehouse execution systems (WMS), order lifecycle workflows, and standard operating procedures for inbound, outbound, and inventory processes.
Experience or coursework supporting cross-functional continuous-improvement projects using Six Sigma, Lean, and root-cause analysis methods.

Responsibilities

Create strategic, comprehensive, data-driven execution plans for Outbound, Inbound, Replenishment, and Inventory Control in alignment with company goals and targets.
Lead the creation and modification of prior-day and pre-shift plans for each department and supervise adherence.
Liaise with network teams across Capacity Planning, Process Engineering, and Fulfillment Execution Technology.
Track and analyze historical performance, attendance, and other metrics to support accurate planning and execution.
Develop and implement local technologies for recording and interpreting data to inform decision-making.
Validate operational cost inputs in partnership with Finance.
Provide benchmarking data comparing performance across shifts, weeks, or similar sites.
Foster collaboration between operations and flow teams to support communication and coordination during shifts.
Conduct regular audits and identify opportunities to optimize warehouse operations.
Drive continuous improvement across operational areas in accordance with PMBOK standards.
Steer site activities and project meetings based on metric trends, using DMAIC and Lean techniques.
Assess return on investment for action items and influence departmental standard work.
Support change management actions across departments.
Support daily flow operations and floor leaders with root-cause analysis.
Create bottom-up plans to VCPU targets and manage labor plan adjustments and adherence.
Own facility Inventory Control operations.
Analyze inventory-control and quality trends and develop action plans with the regional FC Quality team.
Ensure count accuracy, net and gross adjustments, research compliance, VLCU execution, Oracles/LIAs/RDR research, and damage reduction.
Create and own EOQ/EOP SOX compliance, WBR, and Weekly RDR Review.
Lead the inventory control team to streamline operations and achieve targets.