Manager, Product Trainer Neuro - Immunology- Multiple Positions

Novartis

1d•$126,000 - $234,000•Remote

About The Position

The Product Trainer designs, develops, and facilitates innovative, interactive instructor-led and eLearning solutions for customer-facing field teams across the designated portfolio. The role contributes to business success by collaborating with General Management, Marketing, Market Access, Patient Services, Medical, external vendors, internal training partners, and subject matter experts to develop learning solutions that strengthen disease-state and portfolio knowledge, account planning, customer engagement skills, and territory management. The Product Trainer designs and implements learning across the full training continuum, from new-hire onboarding to ongoing in-role knowledge and skill development, in partnership with the broader Training team. This position can be based remotely anywhere in the U.S., subject to possible restrictions based on legal entity. Relocation is not provided. Working hours and travel expectations will be defined by the hiring manager.

Requirements

Bachelor of Arts or Bachelor of Science degree required.
Strong knowledge of diverse products, disease states, and portfolios, with the agility to learn and support multiple disease areas, therapies, priorities, and customer needs.
Presentation, facilitation, and platform skills, including the ability to communicate in small and large settings.
Artificial Intelligence (AI) fluency.
Strong oral and written communication and interpersonal skills.
Understanding of portfolio strategy, business priorities, and associated tactics.
Ability to partner effectively across commercial, medical, market access, patient services, capabilities, and external vendors.
Administrative management skills, including planning, organization, operational decision-making, and analysis.
Demonstrated experience working with others to achieve organizational objectives, including anticipating and adapting, and owning or supporting work-group tactics as business needs change.

Nice To Haves

Two to five years of pharmaceutical experience, preferably across any combination of sales representative, sales training, or marketing experience.
Diverse marketplace, customer, and competitive landscape knowledge of Neuro-Immunology.

Responsibilities

Lead and support the design, development, and implementation of product, disease-state, portfolio, and core capability curricula, structuring learning to progress from foundational knowledge to advanced application and thought-leader engagement.
Lead and support content development for continuing education and internal training meetings, partnering with Therapeutic Area leadership to identify priorities and incorporate relevant content into presentations, workshops, and learning experiences.
Identify, adapt, and promote existing internal learning assets relevant to the field.
Conduct ongoing learning needs analyses using customer feedback, field interactions, performance insights, and subject matter expert input, and use findings to refine training strategy and curricula.
Develop role-specific curricula for diverse customer-facing teams, build understanding of commercial and cross-functional field roles, and strengthen collaboration and orchestration among them.
Support vendor selection and contract negotiations for learning solutions, and manage assigned training budgets and deliverables.
Lead and facilitate training programs across the product portfolio and partner with stakeholders to execute high-quality learning experiences.