Manager, Product & Pricing Operations

Salesforce•Indianapolis, IN

22h•$117,400 - $193,700

About The Position

Salesforce is seeking a high-caliber Manager to join our Product & Pricing Operations team, with a specialized focus on Technical Project Management and Data Analytics. In this role, you will lead complex, cross-functional initiatives to ensure our Lead-to-Cash ecosystem is operationally ready and optimized through data-driven insights. You will collaborate with product managers to assess product readiness, provide solution guidance, and mitigate risks.

Requirements

Strong functional knowledge of Salesforce CRM and CPQ, including product and price book management.
Advanced Excel skills (formulas, pivot tables, macros) and a demonstrated ability to analyze large datasets to identify patterns and troubleshoot configurations.
5+ years of experience in complex business environments, with a preference for Quote-to-Cash or New Product Introduction (NPI) processes.
Practical understanding of how Generative AI or Predictive Analytics (e.g., Salesforce Einstein, Agentforce) can be applied to streamline business operations and reporting.
Proven experience applying project management frameworks (PMP or PRINCE2 preferred) to drive projects with full autonomy.
Experience staging and deploying configuration data, troubleshooting release blockers, and managing production incidents.
Ability to design scalable "future-state" processes that improve system stability and cross-functional reporting.
Effective written and verbal skills with the ability to present technical findings to executives for strategic decision-making.
A self-starter who thrives on resolving complex problems and considering downstream impacts.
A collaborative attitude focused on empowerment and achieving results within cross-functional teams.

Responsibilities

Work with product, strategy, and finance stakeholders to design solution recommendations and detect operational gaps in delivering novel products.
Deeply understand Lead-to-Cash operations to design and document scalable new processes, assist with release management, and produce comprehensive process documentation.
Build reports and analyze large datasets to optimize system performance and drive informed decision-making.
Act as a self-directed, team-oriented leader capable of translating the needs of technical and business users into successful project outcomes.
Gain cross-functional agreement on business requirements, track project milestones, and communicate status and needs effectively to leadership.