Manager, Product Manager, Bank Modernization

Capital One • McLean, NY

1d • Hybrid

About The Position

Capital One Product Management focuses on reimagining the status quo, identifying value-creation opportunities, and delivering innovative, sustainable customer experiences through technology. The Bank Modernization team is investing in simplifying how financial products are built, launched, and serviced. Its automated journey testing tools are intended to evolve from a program-specific utility into an enterprise-grade testing tool.

In this role, you will partner with engineering pods and cross-functional teams to build testing infrastructure that advances toward 100% test automation for the Bank. You will champion developer and product manager experience, integrate emerging AI tools, and gain support for new concepts. The role is part of the bank’s omni-channel acquisitions strategy, which includes setting and delivering a decisioning and treatment framework to acquire profitable customers through digital and digital-human interactions.

You will work with customers, frontline associates, designers, technologists, analysts, marketers, and data scientists to develop solutions. Product management expectations include human-centered product design, business-focused execution, technology-driven and resilient solutions, integrated problem solving that addresses product risks, and transformational leadership. This includes leading and developing cross-functional teams, promoting data-driven decisions and data literacy, and directly managing and mentoring product managers.

The role is designated hybrid, subject to Capital One’s hybrid policy and required on-site presence at the designated office. Capital One will not sponsor new applicants for employment authorization or provide immigration-related support for this position. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One also describes a comprehensive benefits package; eligibility varies by employment status and management level.

Requirements

• Currently has, or is in the process of obtaining, a bachelor's or master's degree in a quantitative field, Business, or Marketing, with the required degree obtained on or before the scheduled start date; or has a bachelor's degree in any field and at least 3 years of Product Management experience.
• A quantitative field may include Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Evolve automated journey testing from a program-specific utility into an enterprise-grade testing tool.
• Partner with engineering pods and cross-functional teams to build testing infrastructure aimed at 100% test automation for the Bank.
• Champion developer and product manager experience.
• Integrate emerging AI tools and secure buy-in to bring new concepts to life.
• Set and deliver the decisioning and treatment framework for the bank’s omni-channel acquisition strategy, supporting profitable customer acquisition through digital and digital-human interactions.
• Work with customers, frontline associates, designers, technologists, analysts, marketers, and data scientists to build solutions.
• Identify customer needs and reimagine product solutions.
• Deliver business outcomes through leverage and execution excellence.
• Use technology to deliver innovative, resilient solutions that support near- and long-term value in a modern data ecosystem.
• Identify and resolve complex problems while mitigating product risks, including data quality, data governance, and data pipeline efficiency risks.
• Lead and develop cross-functional teams, drive organizational alignment, and champion data-driven decision-making and data literacy.
• Directly manage and mentor product managers.
• Build a self-supporting community through tools, off-the-shelf products, and other supporting efforts.
• Ask bold questions, start small, test, learn, and share product stories that demonstrate how software can improve problem-solving.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager