Modernization Project Manager

KēSTA I.T.•Jackson, MS

15h

About The Position

KēSTA I.T. is seeking a Modernization Project Manager to lead day-to-day execution of a large-scale, Drupal-based website redesign and rebuild. The role works directly with an external technology vendor and program area stakeholders to guide content strategy, information architecture, content migration, quality assurance, and launch readiness. The project manager will lead ADA Title II and WCAG 2.1 AA accessibility compliance efforts and establish a sustainable web governance and change management model for the site after launch. The role partners with the agency’s project manager, program area leaders and staff, legal and compliance stakeholders, IT resources, and executive sponsors. Success involves maintaining project momentum, resolving risks and blockers early, and delivering a compliant, well-governed website that program areas are prepared to maintain.

Requirements

Demonstrated experience leading or serving in a significant execution role on large-scale website redesign or redevelopment projects involving 100+ pages and multiple stakeholder groups, including multiple full development lifecycles from planning through production launch.
Experience leading public-sector or government website redesign projects involving substantial content libraries.
Experience working directly with external technology vendors and professional services firms to drive delivery.
Hands-on experience with website implementations, migrations, or redevelopment projects.
Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design.
Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.
Strong stakeholder engagement, facilitation, written communication, and organizational skills.
Bachelor’s degree.

Nice To Haves

Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.
Experience supporting state government digital modernization or digital transformation initiatives.
Familiarity with Smartsheet forms, workflows, or automation.
Experience coordinating enterprise content migration projects.
Experience coordinating activities across multiple departments, business units, or government agencies.
Ability to work independently, hold others accountable, and maintain project momentum in complex organizational environments.
Accessibility certifications (CPACC, WAS) or project management certifications (PMP, PMI-ACP, CSM, CBAP), or equivalent demonstrated experience.
Experience with Tyler Technologies web products or comparable content management platforms.
Experience leading public-sector or government website redesign projects involving substantial content libraries, with 200+ pages preferred.
Self-starter who takes initiative and operates effectively with minimal oversight.
Comfort navigating complex government organizations and working across hierarchical levels.
Skill in holding stakeholders accountable in a collegial, professional manner.
Results-driven, with a bias toward action and a track record of driving initiatives to completion.
Adaptability and comfort with ambiguity, particularly in the early phases of a new initiative.

Responsibilities

Serve as the primary day-to-day execution lead working directly with the external vendor on the Drupal-based website redesign and rebuild.
Drive content strategy, information architecture decisions, and editorial direction with program area stakeholders and the control board.
Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows.
Oversee quality assurance, execute user acceptance testing, and coordinate pre-launch and post-launch readiness activities.
Lead ADA Title II compliance efforts and ensure deliverables meet WCAG 2.1 AA standards at minimum, in collaboration with legal and compliance stakeholders.
Coordinate accessibility remediation with the vendor team, Smartsheet resources, and internal stakeholders; document compliance activities and communicate status to project leadership.
Design and implement a sustainable web governance framework, including content request workflows, approval processes, and ongoing site-maintenance roles and responsibilities.
Develop SOPs, training materials, and process documentation to support the post-launch governance model.
Coordinate with IT resources on technical workflow components of the change management system.
Lead change management activities to support staff adoption of new web processes and tools after launch.
Engage leaders and staff across program areas to gather content requirements, facilitate reviews, and drive timely approvals alongside the agency project manager.
Translate program area needs into actionable guidance for the vendor team and facilitate working sessions, content workshops, and review meetings.
Provide weekly written status updates to the project manager, executive sponsors, and the Design/Control Board as requested.
Maintain project documentation, decision logs, and content inventories, and flag risks, issues, and blockers promptly for collaborative resolution.