Manager, Product Management

Reltio

5d•Remote

About The Position

Reltio is looking for a Manager, MDM Operations & Product Management to join our Product Management organization. This is a high-impact, player-coach role that operates across two complementary tracks: product delivery and MDM operations. On the product side, you will own and drive a roadmap of platform capabilities — delivered through the core Reltio platform and Reltio IDE — that directly reduce time-to-value for Reltio implementations. You'll work closely with Engineering and Product leadership to define, prioritize, and ship features that make implementations faster, more repeatable, and less dependent on manual effort. On the operational side, you'll own and advance Reltio's own internal instance of the Reltio platform — our "Reltio on Reltio" deployment. This means continuously improving our internal data unification capabilities, expanding master data coverage across the organization, and enabling agentic access to master data so that internal teams can act on trusted, unified data with minimal friction. You'll lead a small team of analysts and implementation specialists who operate, extend, and evolve this environment as a strategic internal asset. This is a role for someone who can think like a product manager, execute like a practitioner, and lead a team with clarity and purpose.

Requirements

Hands-on experience with the Reltio platform — including entity configuration, matching and survivorship rules, data pipelines, Reltio IDE, and API behavior; you've delivered or overseen real Reltio implementations
Product management experience — you've owned a roadmap, written requirements, worked with engineering teams to deliver software, and measured outcomes post-launch; you know how to move something from problem to shipped capability
Background in SaaS implementation or professional services, with a track record of delivering complex data or MDM solutions in customer-facing or internal delivery roles
Experience operating or administering a production MDM environment, including ongoing data quality management and governance
Strong technical fluency — comfortable reading and writing configuration JSON, scripting, evaluating API behavior, and working directly in Reltio IDE; can prototype and validate tooling yourself when needed
Demonstrated ability to lead small teams, including setting direction, managing priorities, and developing talent
Excellent written communication; capable of producing PRDs, runbooks, documentation, and asset deliverables that engineering teams and practitioners can act on without hand-holding
Comfortable operating with ambiguity and building structure where none yet exists

Nice To Haves

Familiarity with agentic AI patterns and how AI agents consume structured master data via APIs or MCP-style interfaces is a meaningful plus
Experience in MDM platforms beyond Reltio (Informatica, Tibco, Profisee, etc.)
Familiarity with healthcare, life sciences, or B2B customer data use cases
Experience measuring and reporting on data quality KPIs, implementation metrics, or product adoption metrics

Responsibilities

Own a product roadmap focused on TTV improvement, spanning features in the core Reltio platform and Reltio IDE that reduce implementation complexity, accelerate configuration, and lower the barrier to productive deployments
Translate implementation friction — sourced from PS delivery, partner feedback, and customer data — into clearly scoped product requirements and user stories
Partner with Engineering to prioritize and deliver capabilities that have measurable impact on implementation cycle time: guided configuration workflows, IDE productivity enhancements, validation tooling, template-driven setup, and similar
Build and maintain a curated library of implementation accelerators — configuration templates, data model patterns, integration scaffolding, and validation tooling — grounded in real-world Reltio deployments and informed by the internal instance
Define success metrics for shipped capabilities and track adoption and impact post-launch; establish clear cycle time benchmarks and report on measurable TTV reductions over time
Represent the implementation practitioner perspective in product planning and roadmap reviews, ensuring that time-to-value remains a first-class product concern
Own and operate Reltio's internal Reltio deployment as a living, production-grade MDM environment — not a demo instance, but a strategic platform for internal data unification
Continuously improve data unification quality across internal domains: expanding entity coverage, refining match and survivorship rules, and closing gaps in master data completeness and accuracy
Drive the expansion of agentic access to master data — enabling AI agents and internal tools across the organization to query, consume, and act on unified master data through well-defined interfaces
Define and enforce data governance standards for the internal instance, ensuring master data remains authoritative, consistent, and trustworthy as coverage grows
Surface learnings from internal operations back into the product roadmap — the internal deployment is both a customer zero environment and a proving ground for new platform capabilities
Lead a team of 2–4 operations analysts and implementation specialists, providing direction, mentorship, and prioritization support across both the internal MDM operations and product workstreams
Balance your own hands-on contributions — configuring entities, authoring product requirements, designing tooling — with the coaching and coordination your team needs to operate effectively
Partner with Product Management leadership to ensure investments across product delivery and internal operations are aligned and mutually reinforcing
Work closely with Engineering, Product, IT, and business stakeholders to expand master data utility across the organization
Serve as the connective tissue between internal data consumers, agentic tooling teams, and the Reltio platform roadmap
Represent internal operational experience in product planning discussions, ensuring the platform serves real-world operational needs