Manager, Product Management

MastercardToronto, ON
CA$121,000 - CA$169,000

About The Position

The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. The Product Manager role will support new product development and innovation activities for Identity Solutions. As part of the Payment Verification product team you will play a critical role in developing and investigating new market opportunities, technologies, and emerging trends that shape our business. The right candidate will operate as both a player and coach for the team - developing their own initiatives and guiding team members through Identity Solutions' product-development processes.

Requirements

  • Curiosity, persistence, adaptability, attention to detail, and a strong business acumen
  • Demonstrated analytical, problem solving and creative thinking skills.
  • Superior story-telling skills including the ability to simplify complex data concepts and define market-resonating outcomes for both technical and non-technical audiences.
  • Positive interpersonal skills with a passion for collaboration and teamwork.
  • Excellent communication skills, both verbal and written – ability to build compelling business cases and presentations, conduct interviews and invite additional perspectives.

Nice To Haves

  • Experience in payments, authentication and innovation are a plus.

Responsibilities

  • Develop product concepts through the early stage-gates of Mastercard's product development framework: Craft problem statements, user journeys, financial models, competitor assessments and risk analyses in accordance with required templates and techniques. Partner with technology, finance, legal, data privacy and regional stakeholders to socialize and evaluate findings. Present ideas to Identity Solutions' product leadership for consideration and advancement through the commercialization process.
  • Support Identity Solutions' product evaluation process: Mentor and support product development teams through Identity Solutions’ product evaluation process. Partner with stakeholders and partners to continuously improve the efficiency and efficacy of Identity Solutions' product evaluation and advancement processes.
  • Inspire early-stage product development efforts across Identity Solutions: Assess the impact of emerging technology and its application to payments, identity verification and fraud risk assessment. Monitor trends and emerging regulations to inform our organization’s strategy. Develop thought leadership insights that align findings with the strategic priorities of Identity Solutions and Mastercard.

Benefits

  • Competitive pay based on location, experience and other qualifications for the role
  • May be eligible to participate in a discretionary annual incentive program
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