Manager, Product Management - Small Business Bank, Marketing & Acquisitions Experience

Capital One•McLean, VA

About The Position

Capital One Small Business Bank is seeking a data-driven Product Manager to join our Growth team and help optimize the customer lifecycle. In this role, you will lead product strategy that focuses on accelerating customer acquisition, activation and early engagement through rapid experimentation and data-driven product optimization. You will lead the vision, strategy, and development of experiences that remove friction for customers and run tests to drive specific business and customer growth outcomes. Leveraging data and customer insights, you will bridge the gap between marketing and product by ensuring value created by our engineering teams is realized by the customer. In doing so, you will help us build a culture of rapid experimentation, working closely with a cross functional team to test hypotheses, learn quickly, and scale what works to help small businesses succeed from day one. In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about customer needs to reimagine and innovate product solutions. Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence. Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value. Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks. Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment.

Requirements

At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

Experience translating business strategy and analysis into consumer-facing digital experiences
Experience with early stage feature adoption in the customer journey
Experience building personalized web experiences, including experimentation to optimize for conversion
1+ year of experience in growth product management, digital marketing technology, or top-of-funnel customer acquisition

Responsibilities

Lead product strategy that focuses on accelerating customer acquisition, activation and early engagement through rapid experimentation and data-driven product optimization.
Lead the vision, strategy, and development of experiences that remove friction for customers.
Run tests to drive specific business and customer growth outcomes.
Bridge the gap between marketing and product by ensuring value created by our engineering teams is realized by the customer.
Build a culture of rapid experimentation, working closely with a cross functional team to test hypotheses, learn quickly, and scale what works to help small businesses succeed from day one.