Manager, Product Management - Account Opening Decisioning Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team At the digital front door of Retail Bank, the Account Opening Decisioning (AOD) team answers one of the most critical questions: “Should we open this account?” Our mission is to fuel growth by making it seamless for good customers to open an account and impossible for bad actors to do so. To accomplish this, we build the "intelligent brain" behind every application - the policies, models, and data integrations that power our automated decisions - and design empathetic, trust-building experiences for customers and associates when a decision requires a human touch. As the Detection Product Manager, you will drive the vision, strategy, and execution for evolving our detection capabilities from a static defense into a proactive, adaptive growth engine. In this highly collaborative role, you will own the full detection lifecycle, leveraging data and model strategies to outpace sophisticated fraud rings while unlocking frictionless experiences for low-risk applicants by partnering closely with Data Science, Engineering, Enterprise teams, and the AOD Treatment Product Manager. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
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Job Type
Full-time
Career Level
Manager