Senior Associate, Product Manager - Mainstreet Data & Decisioning

Capital One•McLean, NY

6d•Onsite

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. We are seeking a Senior Associate Product Manager to join the Mainstreet Card Data and Decisioning group, supporting acquisitions and customer management decisioning for many of Capital One’s most popular credit cards. You will help drive growth by delivering on a vision of real-time, personalized card offers and experiences. You will have the opportunity to make an impact through direct partnership with business stakeholders, tech, design, and platform teams.

Requirements

Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Intellectually Curious: You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
Communicator & Influencer: You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
Do-er: You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
Passionate & Customer Focus: You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
Learner: You have an appetite to learn new things or new technologies or new technologies all while exhibiting humbleness when the time comes to ask for help
Team Player: You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Nice To Haves

Bachelor’s degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process

Responsibilities

Support our broader Mainstreet data strategy, bringing new data sources and next gen decisioning to the acquisitions and customer management space
Build and maintain highly collaborative relationships with partner groups
Drive day-to-day prioritization of work, troubleshoot reported issues, and oversee releases
Contribute to our multi-year roadmap to transform our customer experiences with new decisioning capabilities
Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
Effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
Actively participate in horizontal forums, harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert