Manager, Product Installation

Calderys • Fairfield, AL

7d • Onsite

About The Position

HWI has a fantastic opportunity to join our Value Added Services team as the Manager, Product Installation. The Mgr, Product Installation is a highly specialized and critical position accountable for contributing to HarbisonWalker International overall business performance by assisting contract installers (CI) and customers on refractory installations, equipment purchases and installation techniques. The Mgr, Product Installation will schedule the rental of all company owned equipment, providing billing and advisor feed for equipment use and arrange traffic to and from end users.

Requirements

• Requires high school diploma.
• Requires good mechanical skills and knowledge of equipment related to refractory installations.
• Requires a mechanical background with general field knowledge in electrical and pneumatics.
• Requires five years of refractory installation experience
• Requires an estimated 20% local travel

Responsibilities

• Advising directly with customers and/or contractors before, during and after an installation project to ensure a high-quality customer experience; liase with customer and/or contractor for pre-work site survey, post-work punch list and project completion sign-off
• Ensuring correct handling, storage and maintenance on HarbisonWalker International owned equipment
• Managing the rental, transportation and billing of HarbisonWalker International owned equipment; maintaining job log
• Providing technical training with installation teammates and partners

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED