Manager, Product Design

Subway•Miami, FL

1d•Hybrid

About The Position

Ready to build what’s next with one of the world’s most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact. You will not just do the work. You will shape it. We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. If you bring energy, accountability and a bias for action, you will fit right in. We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day. This is your chance to be part of what’s next. About the Role We’re building the central command center for our franchisee network. As Manager, Product Design, you’ll set the design vision, grow and lead a team of designers, and deliver intuitive, scalable experiences that make life meaningfully easier for our franchisees. This role is for someone who thinks in systems, leads with conviction, and gets energy from solving complex problems at scale. You’ll partner closely with product and technology leaders while defining what “great” looks like across our digital platforms.

Requirements

5+ years of product design experience, including ownership of complex platform or system-based products
Proven experience leading and developing empowered design teams
A strong portfolio demonstrating design systems ownership, interaction design, and visual craftsmanship
Strong point of view with low ego—able to defend decisions and adapt based on feedback
An AI-first mindset with enthusiasm for how AI can enhance design workflows and outcomes
Ability to influence and build alignment across product, engineering, and business partners

Nice To Haves

Experience in restaurant technology, QSR, or franchise environments is a plus

Responsibilities

Define and own the product design vision, setting the bar for quality, coherence, and craft across platforms
Design with systems in mind by creating scalable patterns, components, and principles
Build deep user empathy by engaging directly with franchisees to understand real-world challenges
Use research and data—including interviews, usability studies, and experiments—to inform and validate design decisions
Leverage AI tools to accelerate design exploration, rapid prototyping, and idea validation
Lead, mentor, and develop a high-performing product design team
Influence cross-functional partners through strong thinking, storytelling, and collaboration—without relying on authority