Product Design Manager

Chime Financial•San Francisco, NY

2d•Hybrid

About The Position

We’re hiring a Design Manager to lead Lending at Chime — including Instant Loans and MyPay — and push the boundaries of what financial experiences can be. You’ll own a high-impact product area, leading a team to deliver best-in-class design while partnering closely with Product and Engineering to shape strategy and outcomes. This is a space where the details matter: clarity, trust, and usability aren’t nice-to-haves — they’re essential to helping members make real financial progress. This role is also an opportunity to explore what’s next. You’ll help define how AI can be thoughtfully integrated into lending experiences, making them more responsive, personalized, and intuitive without sacrificing transparency. Along the way, you’ll raise the bar on craft, mentor and grow designers, and build systems that scale — all while delivering experiences used by millions of members every day.

Requirements

Experience leading product design teams delivering consumer-facing digital products
A portfolio demonstrating strong craft across interaction, visual, and systems design
Evidence of influencing product strategy and driving measurable outcomes
Experience working on complex, high-stakes domains (e.g., financial products, lending, risk, or adjacent spaces)
Experience partnering cross-functionally with Product, Engineering, and Data
Exposure to or experience integrating AI/ML into product experiences
A track record of hiring, developing, and retaining strong design talent

Responsibilities

Lead and grow a team of product designers working across lending experiences (Instant Loans, MyPay)
Set a high bar for craft, ensuring polished, thoughtful, and cohesive end-to-end experiences
Drive product strategy in partnership with cross-functional leaders, shaping roadmaps and outcomes
Champion member-centric design grounded in research, data, and experimentation
Identify and integrate AI-driven opportunities to improve user experience and decisioning
Establish scalable design patterns and systems across lending surfaces
Mentor designers and build a strong, inclusive, and high-performing team culture

Benefits

Bonus
Competitive equity package
Backup child, elder, and/or pet care
Subsidized commuter benefit
401k match
Medical benefits
Dental benefits
Vision benefits
Life benefits
Disability benefits
Generous vacation policy
Company-wide Chime Days
Company-wide paid days off
1% of your time off to support local community organizations
Annual wellness stipend
Up to 24 weeks of paid parental leave for birthing parents
12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more
In-person and virtual events