Manager Product Design

Alaska Airlines • Seatac, WA

3d • $149,600 - $224,400 • Onsite

About The Position

This role is responsible for executing on the design and delivery of high-performing user experiences for Alaska Airlines employee apps, our mobile apps, and experiences used at the airport under and above the wing. As a people leader, the Product Design Manager leads and coaches team members to design complex experiences from concept to execution, resulting in high-quality easy to use products. This position focuses on the design and strategy of our employee facing apps.

Requirements

• 5 years of experience in design or related field.
• 2 years of leadership experience
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
• Effectively communicate ideas to a range of stakeholders and audiences through presentation and storytelling.
• Working knowledge of creative tools (e.g., Figma, AI).
• Proven ability to manage multiple complex design team efforts simultaneously.
• Hands-on skills or good knowledge of a spectrum of design: UX, interaction design, UI design, and UX Research.
• Keeping up with current design trends and best practices and technology innovation.
• Demonstrated experience taking projects from concept to delivery and ongoing optimization.
• Strong communication (e.g., verbal, written, listening), presentation, and interpersonal skills.
• High school diploma or equivalent.
• Must be authorized to work in the U.S.
• Minimum age of 18.
• This role requires to be in office near SeaTac, WA five days a week.

Nice To Haves

• Experience in the airline industry

Responsibilities

• Manage and coach a diverse Design team made-up of Product Designers, and UX Researchers.
• Actively manage the recruiting, hiring and retaining of top design talent.
• Partner and influence across teams, including product management, UX Research, stakeholders, Airport teams, and software engineering to align product roadmaps, vision, and strategy.
• Drive the vision for accessible, easy to use solutions that marry evergreen and time-sensitive experiences.
• Build and maintain a strong relationship with the Product and Engineering teams to ensure a great experience for our employee facing apps.
• Present to leaders and teams across the company the work Design is doing and discuss design strategies to support user and business needs.
• Create and participate in design thinking workshops and activities to educate teams about the user centered design process and being insights driven.
• Develop people through effective performance management and ongoing feedback, growing and developing the team for capacity and growth, looking at performance across the team and time management.
• Shape culture through action, presence, and reinforcement of behaviors.

Benefits

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager