Manager, Product and Technology Communications

Salesforce•Indianapolis, IN

8d•$117,400 - $177,600

About The Position

Salesforce is seeking a Manager of Communications to own external communications strategy across Apps, Industries, and Agentforce. The role translates autonomous AI agents and human-agent collaboration into compelling stories for executives, customers, and the broader market, partnering with product, product marketing, and executive leadership to position Salesforce’s platforms as infrastructure for AI-powered work and maintain a cohesive, differentiated portfolio narrative. The successful candidate will lead communications strategy for major Salesforce products and help establish Salesforce as the #1 AI Agent Platform. This is a high-impact communications role requiring technical depth, strong media and narrative judgment, cross-functional partnership, and the ability to turn product concepts into accurate, outcome-focused stories.

Requirements

At least 7 years of experience in communications or marketing at the intersection of enterprise software and emerging technology.
Experience supporting major category-shift narratives.
Ability to integrate disparate product lines into a clear, compelling narrative.
Strong understanding of how autonomous agents change the user experience and ability to articulate that evolution.
Project orchestration skills and ability to work across departments to identify subject matter experts and develop market-facing thought leaders.
Technical literacy and ability to work with product and product marketing teams to understand a four-layer architecture and translate it into clear prose.
Ability to thrive in high-stakes environments, take ownership, and deliver precise results.
Sound judgment in the evolving AI landscape and ability to counsel product leaders on evidence-based storytelling.

Responsibilities

Develop and execute a multichannel communications roadmap explaining the Agentic Enterprise and translating the company vision into a strategic narrative.
Identify and empower internal visionaries and leaders, coordinating their perspectives into a cohesive set of voices supporting the shift toward agentic work.
Lead outcome-centric external storytelling, developing evidence and narratives that show how human-agent collaboration scales impact across functional domains.
Bridge product teams and external audiences by simplifying complex concepts while preserving technical accuracy and authority.
Partner with product engineering, product marketing, and senior leadership to build communications strategy across Apps, Industries, AI Labs, and Agentforce.
Advise product leaders on audience engagement and evidence-based storytelling in the evolving AI landscape.