Manager, Process Owner - Accounting Services

RBC • Halifax, NS

9d • Onsite

About The Position

The Manager, Process Owner – Accounting Services (AS) is responsible for the design, maintenance and continuous improvement of AS processes, reducing risk and enhancing the overall efficiency and effectiveness. This individual will also optimize and transform operational processes through strategic initiatives with a risk mitigation mindset and will deliver strategic insights to business partners. The Process Owners – Finance Shared Services (FSS) under the Operations Process Engineering group supports the Finance Operations centre that perform day to day execution of finance related processes such as reconciliations, vendor invoice payments, journal entry postings, finance application and cost allocation services. The objective of the Process Owners team is to reimagine and redesign the work done for FSS, by standardizing, simplifying and automating the processes within the broader team. Success is delivering transformational changes that achieve measurable improvements in both process efficiency, effectiveness and employee satisfaction.

Requirements

• University degree or equivalent experience (Business / Accounting preferred)
• 3+ years experience with E2E process review, process mapping, documentation, and remediation planning
• Strong understanding of Accounts Payable/Receivable, Fixed Assets, Journal Postings, and Payment Functions
• Project management and planning skills
• Strong oral and written communication skills
• Strong adaptability and resilience skills in dynamic environments
• Strong collaboration and stakeholder management skills
• Confidence in decision making and strategic planning
• Sense of urgency with ability to handle multiple demands
• Strong Excel skills and Powerpoint skills
• Critical thinking.
• Solid knowledge of implementing Controls and Risk assessment frameworks
• Change management minded

Nice To Haves

• Experience with Large data
• SOX Controls knowledge to meet process requirements.
• Operational /process background with exposure to LSS (Lean Six Sigma) or process re-engineering preferred
• Interest in AI solutions applied to process optimization

Responsibilities

• Performs full analysis and execution of process reviews (detailed data-based analysis, root cause identification, process mapping, controls identification, gap analysis, recommendations, implementation, documentation) to eliminate unnecessary steps and improve overall performance of Accounting Services related processes
• Documents business requirements, performs data gathering, develops test cases, and coordinates end-to-end rollouts.
• Creates End to End Process Maps and provides walk throughs to various stakeholders such as Internal Audit, Risk, Controls and Governance teams
• Leads SOP updates and governance efforts to ensure compliance with enterprise procedure review policies.
• Reviews Self-Identified Issues, Audit Notes, Operational Risk Events to bridge process gaps and eliminate risk exposures through strategic solutions
• Represents the business in enterprise program workshops, providing inputs and insights
• Identifies opportunities for efficiencies, including optimization and transformation through more effective use of enablers/ levers around AI and automation.
• Implements automation and technology solutions and/or work with IT partners to streamline processes and eliminate non-value added activities
• Anticipates operational risks and issues and tracks to resolution.
• Designs and documents internal controls to mitigate risks identified through process reviews
• Promotes innovative or improved methods to achieve targets
• Collaborates with business partners, colleagues and stakeholders to strengthen relationships, and implement business solutions and best practices
• Continuously seeks opportunities for improvement and innovation
• Prioritizes improvement opportunities for greatest impact, based on continuous oversight of quality, escalations, and stakeholder feedback.
• Raises, tracks and works to the resolution of issues/conflicts; escalates to others as appropriate.
• Assesses ambiguous situations and provides clarity to stakeholders as required.

Benefits

• Client First
• Integrity
• Collaboration
• Respect
• Excellence
• winning together as One RBC
• inclusive workplace that has diverse perspectives
• workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally
• foster a workplace based on respect, belonging and opportunity for all

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree