Manager Practice Management

Deaconess Health System•Newburgh, IN

About The Position

The Practice Manager leads, directs, coordinates, and manages the daily operations and personnel of the medical practice. The role ensures that the office functions efficiently to support physicians and advanced practice providers in delivering safe and compassionate patient care. Urogynecology and Pelvic Rehabilitation provides specialized, compassionate care for women experiencing pelvic health concerns, including pain, discomfort, and incontinence, with the goal of improving quality of life. The Practice Manager works with the Medical Director and Clinic Director to manage patient care within the program, evaluate workflows, support safe and efficient care, and implement improvement plans. The role oversees regulatory compliance, staff communication and meetings, reporting, provider onboarding, policy adherence, and patient satisfaction initiatives. Financial duties include supporting budget development and monitoring, overseeing supplies and inventory, managing billing and collections functions, ensuring accurate charge capture and internal controls, and identifying capital equipment needs.

Requirements

Associate degree or higher in a health-related field, business administration, and/or a related field.
Medical Office Management experience is preferred.

Nice To Haves

Medical Office Management experience.

Responsibilities

Work closely with the Medical Director and Clinic Director to manage care of patients within the program.
Evaluate practice workflow and support the delivery of safe and efficient patient care.
Work with the Director to develop and implement improvement plans.
Assess and maintain compliance with regulatory agencies.
Maintain proficiency by keeping abreast of procedures, techniques, and equipment within assigned practices.
Hold regularly scheduled staff meetings and participate in program-specific meetings.
Provide and review regular reporting metrics with staff and providers.
Coordinate onboarding for new providers.
Anticipate and prepare for situational circumstances.
Maintain knowledge of clinic and applicable hospital policies and procedures; communicate, promote, and apply them with employees.
Maintain a focus on patient satisfaction, review survey results, implement improvement plans, and promote patient satisfaction initiatives.
Assist with developing annual staff and operating budgets, adhere to budget guidelines, analyze variances, and prepare improvement plans.
Monitor ordering and use of pharmaceuticals, medical equipment, and other supplies, and maintain appropriate inventory levels.
Manage office billing, receivables, and collections functions.
Ensure charges are captured and accurately entered, and maintain internal controls.
Identify practice capital requests and complete capital equipment requests with justification.