Manager, Post-Acute Access

Sarasota Memorial Health Care SystemSarasota, FL

About The Position

This leader has accountability and oversight, and supervises the daily activities supporting the post-acute admissions team by establishing a collaborative rapport with key stakeholders. This leader is responsible for managing referrals to SMH post-acute services to ensure a smooth transition of care for patients discharging from a care setting to SMH post-acute services. This role is responsible for all elements of access including compliance with all registration, scheduling, regulatory requirements. The Post-Acute Access Manager supports the strategic goals of the post-acute division through timely reporting and analysis of key performance indicators.

Requirements

  • A Bachelor's degree in a related field.
  • A minimum of seven (7) years of clinical practice in a hospital or post-acute setting or relevant work experience in lieu of clinical practice (e.g., registration, billing, insurance processing, auditing) with at least two (2) years within a lead or supervisory role.
  • Certified Healthcare Access Manager (CHAM) certification from the National Association of Healthcare Access Management (NAHAM) (may be obtained within one year of hire).
  • Certified Case Manager (CCM) or Accredited Case Manager (ACM) (may be obtained within one year of hire).
  • Admissions Liaison (UDS) (may be obtained within one year of hire).

Nice To Haves

  • A minimum of five (5) years of experience with Medicare, Medicaid, insurance, managed care, post-acute guidelines, and patient placement in a post-acute setting.
  • Knowledge of PPS payment/reimbursement systems.
  • Ability to collect, document, and analyze data.
  • Experience in computer skills including spreadsheets, database, word processing, and other common applications.
  • Demonstrated leadership skills and understanding of group processes, teamwork, and cost center-based management.
  • Demonstrated knowledge of International Classification of Diseases Ninth Revision (ICD-10) coding and Current Procedural Terminology (CPT) coding.
  • Demonstrated thorough knowledge of Medicare National Coverage Determination (NCD) and Local Coverage Determination (LCD) protocols for medical necessity/ Advanced Beneficiary Notice.

Responsibilities

  • Supervises the daily activities supporting the post-acute admissions team.
  • Establishes a collaborative rapport with key stakeholders.
  • Manages referrals to SMH post-acute services to ensure a smooth transition of care for patients discharging from a care setting to SMH post-acute services.
  • Responsible for all elements of access including compliance with all registration, scheduling, regulatory requirements.
  • Supports the strategic goals of the post-acute division through timely reporting and analysis of key performance indicators.
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