Manager Portfolio Governance & Analytics

City of Toronto•Union, NJ

5d•Onsite

About The Position

The Manager, Portfolio Governance & Analytics is responsible for developing and implementing detailed plans and policies related to program-specific requirements. This role involves managing, motivating, and training staff, fostering teamwork, innovation, continuous learning, and organizational performance. The position supervises staff operations, work assignments, performance evaluations, and manages the annual budget. A key aspect of this role is providing leadership, planning, and oversight for large business technology transformation initiatives, and managing business technology portfolio investments, delivery strategies, and communications to achieve business benefits. The Manager will advise senior executives, the CTO, and senior management on project issues and concerns, and oversee audit portfolio planning, governance decision-making, and project management governance processes. This role also involves developing and managing multi-year implementation plans, project cost-benefit management frameworks, and benefits realization plans. Additionally, the Manager will oversee portfolio performance dashboards and reporting, manage capacity planning frameworks, collaborate with financial teams, prepare reports, and oversee procurement processes. Ensuring compliance with governance frameworks, standards, and methodologies is crucial. The role also includes researching emerging technologies, monitoring portfolio performance, promoting continuous improvement, conducting project post-mortems, providing governance guidance and training, establishing governance measurements, and supporting risk management. The Manager will also manage demand intake processes and chair the Intake Triage Group for Technology Services work requests.

Requirements

University degree in Computer Science or a related discipline, or an equivalent combination of education and management experience.
Extensive experience building partnerships, collaborating across business functions, and developing trusted relationships with senior executives and stakeholders.
Consulting experience providing guidance on programs, projects, business cases, and strategic initiatives to achieve organizational objectives and return on investment.
Extensive experience leading and motivating customer-focused teams while fostering an inclusive and equitable work environment.
Extensive experience in project portfolio management and IT strategic planning, including benefits management, performance measurement, risk management, change management, communications, and governance.
Extensive experience preparing portfolio reports and performing financial management, analysis, interpretation, and reporting.
Ability to communicate complex financial and business concepts in a clear and simplified manner for diverse audiences.

Nice To Haves

PMP certification
Management of Portfolios certification

Responsibilities

Develops and implements detailed plans and recommends policies regarding program-specific requirements.
Manages, motivates, and trains staff while promoting teamwork, innovation, continuous learning, and organizational performance.
Supervises staff operations, work assignments, performance evaluations, vacation and overtime approvals, salary increments, and disciplinary recommendations.
Develops, recommends, and administers the annual budget and ensures expenditures remain within approved limits.
Provides leadership, planning, and oversight for large business technology transformation initiatives.
Leads and manages business technology portfolio investments, delivery strategies, and communications to realize expected business benefits.
Advises senior executives, Division Heads, the Chief Technology Officer (CTO), and senior management on project issues, decision points, and emerging concerns.
Oversees audit portfolio planning, governance decision-making, and project management governance processes.
Leads development and management of multi-year implementation plans to improve business processes, systems, structures, and service delivery.
Develops and manages project cost-benefit management frameworks and benefits realization plans.
Oversees portfolio performance dashboards and reporting related to project progress, risks, benefits, resource utilization, and constraints.
Manages capacity planning frameworks to optimize resource allocation and skill utilization.
Collaborates with Corporate Financial Planning and Finance teams on capital project requests and budget submissions.
Prepares briefing notes and reports for senior management.
Oversees procurement processes including RFPs, RFQs, and vendor contract negotiations.
Ensures compliance with governance frameworks, standards, methodologies, security, privacy, architecture, quality assurance, change management, and audit requirements.
Researches emerging technologies, methodologies, and business opportunities aligned with organizational strategy.
Monitors portfolio performance to ensure projects are delivered on time, on budget, and meet objectives.
Promotes audit management, accountability measurement, and continuous improvement practices.
Conducts project post-mortems and shares lessons learned and best practices.
Provides governance guidance, training, and awareness programs to project teams.
Establishes governance measurements, monitors compliance, and drives quality improvement.
Supports risk management and governance practices throughout project delivery.
Manages demand intake processes, prioritization, tracking, reporting, and authorization activities.
Chairs the Intake Triage Group for Technology Services work requests.