Manager, PMO

PowerPlanAtlanta, GA
Hybrid

About The Position

PowerPlan is looking for a Manager to lead, coach, and hold accountable a team of six to ten project managers delivering enterprise software implementation, upgrade, and optimization engagements. This is a front-line leadership role, not an administrative one: the Manager will establish evidence-based visibility into portfolio health, strengthen how project managers apply the PMO operating model, and build PMs who can lead engagements independently. Success is measured by team capability and portfolio discipline, not by how many projects the Manager personally has to rescue. PowerPlan develops enterprise-grade tax, accounting, reporting, and workflow automation software built specifically for energy industry organizations, where financial accuracy, regulatory compliance, and operational reliability are critical. Our Professional Services organization partners with customers through implementations, upgrades, and optimization engagements that deliver measurable outcomes for the office of the CFO. This role sits within a PMO built to make delivery predictable, scalable, and proactive.

Requirements

  • Experience independently validating project health, financials, and forecasts against evidence rather than accepting status reports at face value.
  • A track record coaching project managers through real project situations, building judgment and decision quality rather than only enforcing template compliance.
  • Ability to apply governance and delivery standards proportionately, tailoring rigor to engagement size, complexity, and risk.
  • Working knowledge of project financials, margin, estimate to complete, backlog, and change management practices.
  • Experience leading customer escalations and governance conversations at the executive level, and knowing when to step back once an issue is stabilized.
  • Direct people-management experience holding delivery professionals accountable while supporting their growth and independence.
  • Strong analytical and communication skills, with the judgment to distinguish symptoms from root causes.
  • Bachelor's degree or equivalent professional experience.

Responsibilities

  • Establish evidence-based control of the portfolio (First 60-90 days and ongoing): Independently validate that every assigned project's reported health, financials, staffing, and forecasts are actually supported by evidence. Ensure materially at-risk engagements have time-bound recovery plans with clear owners, and deliver a formal written portfolio-health baseline to the Director, PMO at day 90.
  • Coach and hold project managers accountable through real-situation development (Ongoing): Build a team of project managers who lead their projects with the PMO operating model rather than just completing templates against it. Coach using real, current project situations and case-based learning, while holding each PM to clear, direct performance expectations.
  • Drive consistent, proportionate application of the PMO operating model (Ongoing): Ensure the PMO operating model is applied consistently enough across the portfolio to create real accountability, while keeping the model proportionate to each engagement's size, complexity, and risk so it doesn't become unnecessary administrative burden. Hold the team to standard operating cadences: weekly project status, monthly portfolio reviews, and quarterly business reviews with key customers.
  • Strengthen financial and commercial discipline across the portfolio (Ongoing): Ensure project managers understand and actively manage the financial and commercial condition of their engagements, maintaining reliable visibility into revenue, budget, margin, estimate to complete, unscheduled backlog, and change exposure across the portfolio.
  • Lead customer governance and cross-functional escalation (Ongoing): Support or directly lead customer governance and escalations when complexity, risk, or relationship strain exceeds a project manager's current authority, and help project managers resolve cross-functional dependencies with Product, Engineering, Support, Sales, and Finance.
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