Manager Pharmacy & Retail Ops Projects

WalgreensDeerfield, IL
Onsite

About The Position

As Manager, Pharmacy Administration & Services, you will lead the day-to-day operations and execution of pharmacy programs and initiatives within the organization. Reporting to senior leadership, you will manage key pharmacy areas such as third-party billing, pharmacy credentialing, Medicare compliance, pharmacy services (immunizations, adherence, MTM, testing, and new service development such as pharmacist prescriptive authority) , and/or core pharmacy enablement. You will focus on driving operational efficiency, ensuring regulatory compliance, and supporting the delivery of high-quality patient care through effective program management and team leadership.

Requirements

  • Minimum of 2 years of experience in pharmacy operations, administration, or related healthcare functions.
  • Experience managing pharmacy programs and collaborating with cross-functional teams and external partners.
  • Knowledge of pharmacy regulations and compliance requirements.
  • Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
  • Effective communication skills, capable of presenting information clearly to diverse audiences.
  • Willingness to travel up to 10% for business purposes.
  • At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.
  • Willing to travel up to/at least 10% of the time for business purposes (within state and out of state)

Nice To Haves

  • Pharmacy degree (B.S. or PharmD).
  • Bachelor’s or Master’s degree in Healthcare Administration, Business, or related field.
  • Experience leading small teams or project groups in pharmacy or healthcare settings.
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and data analytics tools.

Responsibilities

  • Manage and oversee pharmacy administration and/or services support programs, ensuring consistent and compliant execution of workflows and policies.
  • Lead a team responsible for pharmacy billing, credentialing, service delivery, core pharmacy and compliance support.
  • Collaborate with cross-functional partners to implement pharmacy initiatives that align with organizational goals.
  • Monitor operational performance metrics and use data insights to recommend and implement improvements.
  • Support change management efforts to facilitate adoption of new processes and systems.
  • Ensure compliance with federal, state, and local pharmacy regulations, as well as internal policies.
  • Provide coaching, guidance, and development opportunities for team members.
  • Assist in budget management and resource planning within assigned pharmacy programs.
  • Communicate program status, challenges, and successes to senior leadership and stakeholders.
  • Supervise pharmacy administration staff, including hiring, performance management, and professional development.

Benefits

  • To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/bene
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