Manager, People Ops - Compliance and Global Mobility
About The Position
Ensure Cybersecurity services are provided, implemented correctly, and billed in a timely and accurate manner. Partner cross-functionally during the sales process and own the services portions of deals, including presentations, RFP responses, and proposal/SOW generation. Interact with sales representatives and sales leadership during pre-sales and post-sales delivery phases. Serve as the senior point of contact for client escalations and oversee project financials, focusing on profitability and productivity to ensure long-term client success. Work with the Resource Management Office (RMO) to mediate and prioritize cybersecurity staff resources in alignment with the needs of the overall Cybersecurity Professional Services business. Provide cybersecurity project management for customer engagements as needed. The role is based at the stated Austin, Texas worksite and may be performed by telecommuting from any home office in the U.S. The schedule is 40 hours per week.
Requirements
- Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, or a related field.
- Seven years of experience in cybersecurity software development.
- Four years of experience with Saviynt, Okta, Oracle 11g, and Oracle 11g/12c databases.
- Four years of experience designing, developing, implementing, and maintaining cybersecurity, identity, and access management system requirements.
- Four years of experience with ODSEE, Microsoft Active Directory, and AD Application Mode.
- Four years of experience with Python, Postgres, J2EE, Jboss, and WebLogic.
- Four years of experience with Grafana, Kibana, and Logstash.
- Four years of experience with Eclipse, Toad, Solaris Agile Craft, and Jama.
- Two years of experience leading projects that followed Waterfall and Agile/Scrum software development methodologies.
- Two years of experience developing and maintaining a quarterly application review process to maintain accuracy and access to critical systems.
- Two years of experience conducting end-to-end IAM assessments for customers.
Responsibilities
- Ensure Cybersecurity services are provided, implemented correctly, and billed accurately and on time.
- Partner cross-functionally during sales and own services portions of deals, including presentations, RFP responses, and proposal/SOW generation.
- Interact with sales representatives and sales leadership during pre-sales and post-sales delivery phases.
- Serve as the senior point of contact for client escalations.
- Oversee project financials, focusing on profitability and productivity to ensure long-term client success.
- Work with the Resource Management Office to mediate and prioritize cybersecurity staff resources in alignment with the Cybersecurity Professional Services business.
- Provide cybersecurity project management for customer engagements as needed.
Benefits
- Medical, dental, and vision insurance
- Short-term and long-term disability coverage
- Life insurance and Accidental Death & Dismemberment coverage
- Supplemental life insurance options for employees, spouses, and children
- Flexible spending accounts for health care and dependent care, including a limited-purpose flexible spending account
- 401(k) Savings and Investment Plan with company matching
- Flexible vacation policy
- Eight paid holidays annually
- Sick leave
- Paid parental leave
- Employee Assistance Program and Care Counselors
- Voluntary legal assistance, critical illness, accident, and hospital indemnity coverage options
- Pet insurance options
- Health Savings Account with employer contribution
- Potential eligibility for the Company’s Bonus plan or role-specific commission
- Potential eligibility for equity participation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
