People Operations, Systems & Analytics Manager, Contract-Remote

Contributor Development Partnership, PBC • Boston, MA

3d • Remote

About The Position

CDP is seeking a Manager, People Operations, Systems & Analytics to help build and scale the People infrastructure of a rapidly growing, mission-driven organization. The role translates strategy into scalable systems, trusted insights, and strong employee experiences, partnering across the business to advance inclusion and culture, talent strategy, and organizational readiness for future growth. Acting as the technical and analytical backbone of the People function, the manager leads compensation, benefits, compliance, systems, reporting, and automation work that supports company strategy and organizational effectiveness. The role is a one-year contract with the potential to convert to permanent employment.

The manager administers compensation cycles and salary structures; serves as a primary technical administrator for HRIS and connected People platforms; develops workforce reporting and executive-ready insights; manages People compliance and audits; coordinates Open Enrollment; and implements automation, AI-enabled tools, and employee and manager self-service solutions. The position also leads People Operations projects and maintains documentation and controls that enable consistent, scalable practices.

Requirements

• Five or more years of progressive experience in People Operations, HRIS, compensation, benefits, workforce analytics, or a related technical HR discipline, including independently managing complex cycles or projects.
• Hands-on experience administering an HRIS or People platform, such as ADP Workforce Now, ChartHop, or a comparable system, including configuration, data management, security, reporting, testing, and issue resolution.
• Strong technical reporting and analytical skills, including advanced Excel capability and experience leveraging Microsoft Copilot to build dashboards and metrics.
• Working knowledge of compensation administration, including merit and bonus cycles, salary grades, pay structures, data validation, and compensation reporting.
• Experience supporting benefits administration and Open Enrollment, with familiarity with ACA, EEO-1, Form 5500, audits, and other HR compliance requirements.
• Ability to maintain data integrity, establish controls, reconcile information across systems, identify root causes, and communicate findings clearly to technical and nontechnical audiences.
• Experience improving workflows through automation, AI-enabled tools, integrations, or low-code solutions, with curiosity and sound judgment regarding responsible use of employee data and technology.
• Strong project management, documentation, vendor management, collaboration, and communication skills; ability to manage multiple deadlines and handle sensitive information with discretion.

Nice To Haves

• Bachelor’s degree or equivalent work experience preferred.
• Relevant HR, compensation, benefits, analytics, project management, or HR technology credentials are a plus.

Responsibilities

• Administer annual merit, compensation, and bonus cycles, including system configuration, data preparation, validation, audit controls, reporting, and coordination with People and Finance partners.
• Maintain salary grades, compensation structures, and related system data, and produce analysis to support compensation decisions and consistent program administration.
• Administer HRIS and connected People platforms, including configuration, user access, business rules, data imports, troubleshooting, vendor coordination, and platform optimization.
• Develop recurring and ad hoc workforce reports, dashboards, and executive-ready insights, including Board reporting, workforce metrics, engagement and pulse survey results, and inclusion and culture measures.
• Manage required People-related reporting and compliance processes, including ACA, EEO-1, Form 5500, and other applicable federal and state requirements, and support internal and external audits.
• Coordinate operational and technical components of annual Open Enrollment, including system setup, testing, employee data validation, enrollment reporting, and reconciliation with vendors and payroll.
• Design and implement workflow automation, AI-enabled tools, and employee and manager self-service solutions to improve accuracy, reduce manual effort, and strengthen the employee experience.
• Lead People Operations projects and maintain process maps, standard operating procedures, data definitions, controls, and end-user documentation.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed