Manager, People Operations - Human Resources Business Partner (HRBP)

Hollywood Park Management Company, LLC. • Inglewood, CA

20h • $90,000 - $120,000 • Onsite

About The Position

Hollywood Park is a premier, nearly 300-acre global sports and entertainment destination in Inglewood, California. Owned, operated, and being developed by Los Angeles Rams Owner/Chairman E. Stanley Kroenke, it stands as the largest urban mixed-use development currently under construction in the Western United States. The vibrant "city within a city" features sophisticated residences, a dynamic outdoor retail and lifestyle district, creative office spaces, public parks, and a scenic lake. Anchored by the world-class SoFi Stadium and YouTube Theater, with Hollywood Park Studios and a luxury boutique hotel forthcoming, the district creates the ultimate Live, Work, Play environment. Home to the Los Angeles Chargers and Super Bowl LVI Champion Los Angeles Rams, the 3.1 million-square-foot SoFi Stadium is the NFL’s largest venue, and the first indoor-outdoor stadium. It seats approximately 70,000, expandable to 100,000, with more than 260 luxury suites and over 13,000 premium seats. A proven global leader that consistently ranks among the world’s top venues in ticket sales, the stadium has already hosted iconic events like eight FIFA World Cup 2026 matches, Super Bowl LVI, the 2023 College Football National Championship, WrestleMania 39, the CONCACAF Gold Cup Final, and numerous record-breaking concerts. SoFi Stadium is set to host the Super Bowl LXI in 2027, the Olympic and Paralympic Opening Ceremonies for the 2028 Olympic and Paralympic Games (LA28), along with being converted into the largest Olympic swimming venue in history. Adjacent to the stadium and under the same sweeping translucent roof canopy sits the 2.5-acre open-air American Airlines Plaza and the 6,000-seat YouTube Theater. As an intimate, state-of-the-art venue, YouTube Theater hosts a diverse line-up of chart-topping superstars, iconic comedy acts, awards shows, esports competitions, community gatherings, and corporate conferences. Named the “Top West Coast Club or Theater” by Billboard, YouTube Theater is a must-play destination.

Hollywood Park is being brought to life by a deeply experienced team of creative forward-thinkers. The project is a celebration of all that Los Angeles has to offer. We are inspired by our diverse Inglewood community as a place for the community to be, to see and to connect.

Hollywood Park is committed to building and maintaining a workplace that celebrates the diversity of our team members, allowing them to bring their authentic selves to work every day.

At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S.

Our S.T.A.R.S. commitments are enabled by five foundational principles:
Start with Care – create a lasting impact through genuine care
Thrive as a Team – create an environment of collaboration and encouragement
Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support others
Resolve with Respect – treat others with empathy, patience, and kindness
Safety Always – maintain a safe and secure environment

As the Manager, People Operations - Human Resources Business Partner (HRBP), You Will…

Reporting to the Senior Director of People Operations, this role will primarily assist the Company’s operational leadership with the routine functions of Human Resources (HR) including recruiting, employee relations, and providing guidance regarding company policies and practices. Additionally, the position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.

This role is full-time and on-site. On-site presence and support is required during regular business hours on non-event days. Days, nights and/or weekends are required on event days.

Requirements

• Eight or more years of Human Resources experience.
• Proven, hands-on experience as an HR partner for a large non-exempt (hourly) employee population, ideally in a fast-paced hospitality, events, or entertainment setting. You understand the unique challenges and opportunities that come with supporting a frontline workforce.
• A "roll up your sleeves" mentality and a collaborative spirit. You're a true team player who is energized by being visible on the floor, pitching in wherever needed, and providing direct support to managers and employees.
• A deep understanding of HR compliance and California labor law. This is paired with a meticulous attention to detail that ensures our processes are fair, consistent, and documented correctly.
• Exceptional interpersonal and conflict resolution skills. You can build trust with everyone from frontline staff to senior leaders and are able to navigate tough conversations with empathy, and professionalism.
• The ability to act with absolute integrity and confidentiality. You are a trusted advisor who handles sensitive situations and employee information with the utmost discretion.
• Strong analytical and problem-solving skills, with a knack for prioritizing tasks effectively in a dynamic, event-driven environment.
• Proficiency with HRIS systems and Google Suite and/or Microsoft Office Suite.

Nice To Haves

• Strong Employee Relations experience preferred.
• HR certification (SHRM and/or HRCI) preferred.

Responsibilities

• Provide hands-on, practical guidance to frontline managers in managing employee performance, from coaching and feedback to formal performance improvement plans.
• Coach and support leaders through the entire corrective action process, ensuring actions are fair, consistent, and thoroughly documented.
• Act as a neutral and trusted advisor, mediating employee conflicts and concerns to foster a positive and respectful work environment.
• Conduct timely and objective investigations into employee relations issues, partnering with Legal as necessary to ensure compliance and mitigate risk.
• Serve as a trusted, visible, and accessible partner to Operations leaders, embedding yourself within the teams to understand their unique challenges, workflows, and staffing needs, especially during major events.
• Provide coaching and consultation to leaders on all aspects of the employee lifecycle, including people management, workforce planning, and organizational effectiveness.
• Champion and cultivate a high-performance, guest-focused culture across all Operations departments.
• Analyze engagement survey data and partner with leaders to develop and implement targeted action plans that address feedback from our frontline teams.
• Leverage HR data and metrics (e.g., turnover, absenteeism, performance trends) to identify and diagnose issues within the Operations teams.
• Provide actionable insights to business leaders to drive accountability, influence people-related decisions, and achieve measurable outcomes.
• Support performance management cycles, ensuring clarity, consistency, and alignment with organizational expectations.
• Partner with managers on talent reviews, succession planning, and identifying high-potential employees for promotions and career development initiatives.
• In partnership with the Compensation team, provide input on compensation, salary planning, and market benchmarking for operational roles.

Benefits

• Compensation information provided is a good faith estimate for this position only. Hollywood Park considers a candidate’s education, certification, prior experience, as well as internal and external data when determining the salary level for potential new employees. Only in exceptional circumstances, if an external candidate has the experience, credentials, or expertise far exceeding what is expected for the position, would Hollywood Park consider paying a salary or rate near the higher end of the range.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed