Manager, Payroll & Time

Volvo Group•Greensboro, NC
•$111,000 - $137,000

About The Position

The Manager, Payroll & Time provides strategic and operational leadership for payroll and time administration services across the organization. The role oversees pre-payroll, payroll, post-payroll, timekeeping, payroll tax, unemployment claims administration, compliance, reporting, and related system activities. It ensures employees are paid accurately and on time, regulatory requirements are met, and operations are delivered efficiently and consistently. The manager drives continuous improvement, standardization, automation, and compliance initiatives, and leads a team responsible for end-to-end payroll and time administration. The position serves as the organization’s subject matter expert in payroll, timekeeping, payroll taxation, wage and hour compliance, and unemployment administration, partnering with Human Resources, Finance, Accounting, Legal, Internal Audit, and external vendors. The role leads payroll operations across multiple payroll groups, locations, and employee populations; establishes controls and monitors performance; resolves complex issues and escalations; and manages payroll tax audits, notices, agency inquiries, and unemployment claims. It oversees timekeeping and payroll inputs, including employee changes, leave transactions, terminations, retroactive adjustments, time corrections, garnishments, and deductions. The manager also oversees reconciliation, funding, accounting and general ledger integration, reporting, audit support, record retention, and documentation. The manager leads, coaches, and develops Payroll and Time team members, sets performance objectives and development plans, promotes accountability and customer service, supports cross-training and succession planning, and allocates resources to meet service commitments.

Requirements

  • Bachelor’s degree in Business Administration, Human Resources, Accounting, Finance, or a related field.
  • At least 7 years of progressive payroll experience.
  • At least 3 years of leadership experience managing payroll and/or time administration teams.
  • Deep knowledge of payroll administration, payroll taxes, wage and hour regulations, timekeeping systems, garnishments, unemployment administration, and payroll compliance requirements.
  • Experience managing payroll operations in a multi-state environment.
  • Experience leading payroll audits, tax reporting, and compliance activities.
  • Experience working with HRIS, payroll, and timekeeping systems.

Nice To Haves

  • Certified Payroll Professional (CPP).
  • Experience supporting unionized workforces.
  • Experience with SAP SuccessFactors, SAP HR, ADP, UKG, Kronos, or similar platforms.
  • Experience in a Shared Services or HR Operations environment.
  • Experience leading payroll transformation, automation, or continuous improvement initiatives.
  • Lean, Six Sigma, or process improvement experience.

Responsibilities

  • Lead and oversee payroll operations to ensure employees are paid accurately and on time.
  • Manage end-to-end payroll processes across multiple payroll groups, locations, and employee populations.
  • Establish operational controls for payroll accuracy, compliance, and service excellence.
  • Monitor payroll metrics, service levels, operational performance, and schedules.
  • Lead resolution of complex payroll issues, escalations, and exceptions.
  • Serve as the primary payroll tax subject matter expert and manage payroll tax audits, notices, and agency inquiries.
  • Ensure compliance with labor laws, tax and payroll regulations, and collective bargaining agreements.
  • Lead unemployment claims administration and related compliance activities.
  • Oversee timekeeping administration and ensure accurate calculation and payment of wages, overtime, premiums, incentives, differentials, and other earnings.
  • Partner with business leaders on wage and hour compliance, collective bargaining agreements, and company policies.
  • Monitor timekeeping practices and identify improvements to accuracy and efficiency.
  • Oversee payroll input and validation for hires, transfers, compensation changes, leaves, terminations, retroactive adjustments, time corrections, garnishments, and deductions.
  • Ensure data integrity across P&C, payroll, benefits, and timekeeping systems.
  • Oversee payroll reconciliation and balancing, funding, accounting, and general ledger integration.
  • Review and approve payroll reports and audit findings; maintain appropriate records and documentation; and support internal and external audits.
  • Lead, coach, and develop Payroll and Time team members; establish performance objectives and development plans.
  • Promote accountability, customer service, continuous improvement, and operational excellence.
  • Build team capabilities, support cross-training and succession planning, and allocate resources and workload to meet service commitments.

Benefits

  • Competitive base salary of $111,000–$137,000 annually; bonus eligible where applicable.
  • Annual company bonus.
  • Medical, dental, vision, disability, and life insurance.
  • 401(k) with employer match and additional company contribution.
  • Generous paid time off and additional company holiday days.
  • Community volunteering hours.
  • Onsite cafeteria, fitness center, health services, medical facility, and pharmacy.
  • Competitive matching retirement savings plans.
  • Professional and personal development through Volvo Group University.
  • Programs to help combine work and personal life.
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